Careers

Abaxis, a manufacturer of point-of-care diagnostic systems, is seeking applicants for the following positions. Abaxis is an Equal Opportunity Employer. Abaxis is a federal government contractor and as such, it has certain obligations with respect to various federal laws, regulations, and executive orders and must take affirmative action to ensure equality of opportunity in all aspects of employment. Abaxis will recruit, hire, train, and promote in all job titles without regard to race, color, national origin, religion, sex, disability, age, marital status, or status as a disabled veteran, veteran of the Vietnam era or other protected veteran.

Interested applicants should apply via The ‘Apply For This Position’ link in the job posting. Resumes that are mailed or faxed will not be considered.

Abaxis does not provide reimbursement for relocation expenses.

Disability Access

Abaxis is committed to providing reasonable accommodation to applicants with physical or mental disabilities. If you require a reasonable accommodation for any part of the application or hiring process you may contact HR at (510) 675-6565 or email careers@abaxis.com. (Only those calls pertaining to disability assistance will be returned)

Reasonable accommodation requests will be assessed on a case-by-case basis.

ABAXIS UTILIZES APPROVED RECRUITERS ONLY.
OUR VENDOR LIST IS CLOSED UNTIL 2017.
NO SOLICITATION PLEASE.
ABAXIS IS AN EQUAL OPPORTUNITY EMPLOYER.

Abaxis is a Federal Contractor and requests priority referrals for Veterans and Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Current Open Positions - Union City, California

Sales/Marketing

Veterinary Regional Account Manager

Customer Care

Manufacturing/Operations

IT/Finance/HR

R&D

Temporary Roles


Area Sales Manager - Northeast, South Central and Southeast

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Description:

  • The Abaxis Area Sales Manager (ASM) will supervise on a daily basis 6-8 Regional Account Managers. The primary responsibility of the ASM is to manage the Regional Account Manager (RAM) to the day to day requirements and expectations of their positions. The ASM is the administrator, supervisor, trainer, manager, coach, and leader. The ASM is ultimately responsible for customer retention, customer satisfaction, instrument upgrades, reagent (organic) growth through customer education of applications and clinical utility for our consumables, and an ever increasing customer base, working alongside the RAM. The ASM will be responsible for recruiting and hiring as applicable and as needed each Regional Account Manager for the Area.
  • The ASM is required to work in the field alongside the RAM no less than three full days per week, nine weeks of a twelve week quarter visiting with prospects, customers and assisting the RAM to meet his/her goals. These field trips are vital to the success of the area. The ASM will assess the RAM strengths and weaknesses, train and coach, review results for the period to date, forecasts for the current period, review sales programs and marketing campaigns, discuss policy and procedure and assure day to day RAM adherence to same.
  • The ASM will be required to be in the Abaxis home office one to two times per quarter for several days for management meetings and training. The ASM will participate in weekly conference calls with the home office.
  • The ASM will hold weekly conference calls and/or Ready Talk Meetings with the sales staff to review successes, forecasts, policy and procedure, distributor updates, competitive updates, sales and marketing programs and promotions, and most importantly group training, testing and coaching.
  • The ASM is responsible for operating under the Area Sales Budget which will be determined annually and reviewed monthly.
  • The ASM is responsible for the meeting of revenue goals, which includes instrument sales to clinics both on a direct basis and to distribution, and reagent sales to both the end user and distribution. The ASM is also responsible for growth of clinic level sales, consumables sold through distribution to the end user, as reported by distributors to Abaxis.
  • The ASM is responsible for accurately forecasting instrument sales by region, by distributor and direct, and by instrument type.
  • The ASM is the Abaxis lead person for our distributor corporate offices. They should be contacted by phone no less than twice monthly. Distributor management (note not distributor relations) is the responsibility of the ASM working with the Director, North American Distribution, Marketing and Director, North American Sales. At minimum, quarterly meetings at the distributor corporate office or possibly a tradeshow will be arranged to review all current sales programs, promotions, marketing campaigns, sales results, sales forecasts and any / all business opportunities or obstacles. The ASM is also responsible for working alongside the Director, North American Distribution sales in to each distributor and monitoring sales out, and monitoring / assessing inventory levels (days on hand).
  • The ASM working alongside the Director, North American Distribution and VP Sales and Marketing is responsible for the distributor adherence to Abaxis distributor policy as it relates to for instance monthly point of sale reporting and the immediate reporting of instrument order cancellations or returns.
  • Monitor RAM expenses for adherence to policy and to budget requirements.
  • Monitor and approve as required RAM negotiated instrument sales for adherence to policy and procedure, and company margin requirements.
  • Handle effectively and immediately any / all dissatisfied or concerns of customers in the Area. Negotiate free product, warranty discounts or discounted repair as applicable.
  • The ASM is responsible for the RAM daily and weekly reporting via Microsoft CRM all customer contacts, weekly expense reports submitted and weekly lead updates provided via CRM. The ASM will review and address issues, concerns, questions or other including non-compliance with CRM Customer Relationship Management program as appropriate weekly with the ASM.
  • The ASM will understand the marketplace, the competitor, all Abaxis products and technical / clinical data as well as any RAM in the field.
  • The ASM must stay current and know well all company policy and procedure and required paperwork and work flow.
  • This is an evolving position in a dynamic marketplace and the required tasks may change as the job develops.
  • The ASM is responsible for own career and professional development, company supported for instance with the provision of the “Sales Leadership Roundtable” contract. The ASM also will work to develop and enrich each of their regional account managers. The ASM role is to encourage the development of key employees for increasing responsibility and authority. Abaxis is a fast growth, rapidly expanding organization and the development and retention of key personnel is paramount.
  • Team effectiveness is required as it pertains to Abaxis internal support, the RAM and ASM co-workers, and sales and marketing management.

Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or board of directors.

  • Active Listening: Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Math Ability: Basic math skills required.
  • Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Computer Skills: To perform this job successfully, an individual should have working knowledge and experience basic computer programs such as Microsoft Access, Excel, Word, Outlook, and Web Mail.
  • Consultative Sales Skills: To communicate with people outside the organization, representing the organization, as well as consulting customers, the public, government, and other external sources. This information can be exchanged in person, in writing or by telephone or e-mail.
  • Presentation Skills: knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and present via written, oral, and visual media.
  • Administration and Management: Knowledge of and experience with business management, strategic planning, resource allocation, production methods, leadership techniques, and coordination of people and resources.
  • Personnel Management: Skilled at developing, motivating, and directing people as they work and identifying the best people for the job.

To perform the job successfully, an individual should demonstrate the following competencies:

  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Written Communication - Writes clearly and informatively; able to read and interpret written information.
  • Problem Solving - Identifies and resolves problems in a timely manner; uses reason even when dealing with emotional topics.
  • Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
  • Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
  • Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
  • Ethics - Treats people with respect; works with integrity and ethically.
  • Adaptability - Adapts to changes in the work environment
  • Attendance/Punctuality - Is consistently at work and on time.
  • Judgment - Exhibits sound and accurate judgment; supports and explains reasoning for decisions.
  • Mental toughness - Maintains composure, keeps emotions in check, controls anger, and avoids aggressive behavior, even in very difficult situations.

This employee may be required to lift up to 60 pounds.

  • Standard office equipment including a facsimile machine, photocopier, telephone system, CD-Rom and 10-key calculator.
  • Personal computer, job-related software and printer.
  • The noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk.
  • The employee is frequently required to hear and stand.
  • The employee is occasionally required to sit, walk and drive.
  • This individual is rarely required to push, grasp, reach with hands/arms, stoop, kneel, crouch, and crawl.
  • Specific vision abilities required by this job include three-dimensional vision.

Requirements

  • Minimum of a Bachelors degree; preferably with a science emphasis.
  • Minimum of 5 years of demonstrated sales experience in sales in medical, scientific, or healthcare industry.
  • Former sales training required.
  • Sales management and/or supervisory or personnel management experience and/or coursework required.

Software Quality Assurance, Program Manager

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Description:

  • Support Product Development:
    • As QA representative, participate effectively in software product development activities, including Design Reviews and Risk Management. Review and approve Design History File (DHF) documents and ensure compliance to Design Control requirements.
    • Support with the development of software verification and validation protocols for Abaxis analyzer products; e.g., chemistry algorithms, user interface, external communication.
    • Review and approve software V&V protocols and reports and support with resolution of any issues.
    • Track software defects and change requests in support of software configuration management.
  • Support Manufacturing and the Quality System:
    • Develop software V&V protocols, execute protocols, and generate reports for various Abaxis databases, automation equipment software, test systems, and custom software.
    • Utilize databases to analyze data and generate reports in support of Manufacturing, Development, and Quality Assurance.
    • Perform software development audits of OEM suppliers.
    • Ensure effective development, implementation and support for Abaxis’ electronic quality system in accordance with 21 CFR Part 11.
  • Facilitate assigned complaint, CAPA and NCMR investigations to root cause and ensure timely and effective closure.
  • Track, review and approve Software Change Requests.
  • Participate in software development audits of OEM suppliers.
  • Work with IT to get the SQL queries written such that desired reports can be generated and validated.
  • Quality System Improvement Projects, as assigned.

Requirements:

  • CQE certification a plus.
  • 5 to 10 years of experience in software development / software quality engineering related to the medical device industry.
  • Demonstrated experience with Software Design Control and Risk Management.
  • Experience with software development for embedded systems with a working knowledge of C/C++ and Java programming languages and the QNX OS.
  • Capable of development of software quality assurance and software verification & validation tools utilizing Microsoft Excel, Access, and SQL databases.
  • Extended experience in implementation of software development and software quality assurance medical device quality system processes including:
    • Software life cycle definition including risk management and software hazard analysis
    • Software requirements definition
    • Software design descriptions
    • Design and Code review
    • Efficient strategies for unit, integration, and system level software verification & validation activities
    • Traceability Matrices
    • Configuration management and change control of code and documentation
    • Design History File (DHF) software documentation content and maintenance
  • Working knowledge related to the following FDA regulations guidance documents:
    • FDA Quality System Regulation, 21 CFR Part 820 Design Control and Automated System Validation requirements
    • FDA 21 CFR Part 11, Electronic Records, Electronic Signatures
    • “General Principles of Software Validation”
    • “Guidance for the Content of Premarket Submissions for Software Contained in Medical Devices”
    • “Guidance for Industry, FDA Reviewers and Compliance on Off-The-Shelf Software Use in Medical Devices”
  • Working knowledge of international medical device related software standards including:
    • IEEE Software Standards collection
    • ISO 14971 for medical device risk management
    • IEC 60601-1-4 for general requirements for safety for programmable electrical medical systems
    • IEC 62304 for medical device software life cycle processes
  • Extensive experience in the validation of automated systems used in production and implementation of the FDA quality system for medical devices.
    • Databases - complaint files/servicing
    • Manufacturing process
    • Manufacturing test systems
  • Strong attention to details.
  • Management: Empower and enable staff to perform optimally. Ability to lead and facilitate projects to conclusion.
  • Sense of Urgency: Demonstrate appropriate sense of urgency with regards to responsiveness with addressing any high risk compliance issues, and manage compliance risk proactively.
  • Collaboration: Be able to work effectively across functional groups and various levels within the organization to achieve positive results.
  • Judgment: Exhibit sound and accurate judgment; providing reasoning for decisions.
  • Communication: Demonstrate active listening through full attention. Read analyses and reports, interpret technical procedures and government regulations, write reports, business correspondence and procedures. Disseminate knowledge and information on regulations utilizing appropriate media with strong verbal, non-verbal and written skills.
  • Planning/Organizing: Prioritize and plan work activities; using time efficiently; plan for additional resources; set goals and objectives; organize and schedule tasks for direct reports and develop realistic action plans. Demonstrate ability to multi-task keeping company objectives and compliance risk in mind.
  • Problem Solving: Demonstrate solid analytical skills to define problems, compile data, establish facts, and draw valid conclusions. Identify and resolve problems in a timely manner; uses reason even when dealing with difficult or emotional topics. Must be resourceful.
  • Dependability: Take ownership and responsibility for assigned actions. Complete tasks on time to keep commitments, or notify appropriate person(s) with an alternative plan.
  • Adaptability: Adapt to changes in the work environment, and demonstrate flexibility.
  • Professional Behavior: Treat people with respect, work with integrity and uphold company values. Maintain professional behavior under all circumstances including in very difficult situations.
  • Computer: Working knowledge and experience in basic computer programs such as Microsoft Word, PowerPoint, Visio, Excel, Outlook and Microsoft Project.

Project Manager, RA/QA

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Description:

  • Manage worldwide regulatory submission deliverables across all Abaxis sites, such that all licenses are secured/renewed in a timely manner to support business objectives.
  • Act as liaison for information to international RA and QA personnel to facilitate Regulatory submissions and Quality System initiatives.
  • Manage and maintain the Abaxis License database, Shipping Matrix and Distributor database.
  • Recognize potential project risks, and develop and execute appropriate contingency plans. Resolve project issues by working with team members, project stakeholders, and others as appropriate. Proactively notify manager of any project timeline that is at risk.
  • Prepare project plans, schedules and budgets by using project management tools such as Microsoft Project and by working with appropriate staff to understand tasks necessary to complete project.
  • Identify tasks, determine dependencies, and assess costs. Identify and assign specific resources, and communicate expectations to team members.
  • Create/track/adjust the project schedule and report job status to stakeholders on a regular basis.
  • Work on problems of diverse scope where analysis of situations or data requires a review of identifiable factors.
  • Proactively identify potential regulatory and quality improvement projects.
  • Support with effectively managing adherence to the department budget, and any identify cost saving opportunities.
  • Provide support as required during Internal and External Audits, and ensure that audit responses are timely and adequate.
  • Write, review, facilitate the development of, and approve Regulatory documents and records to ensure compliance with applicable regulations, while incorporating industry best practices.
  • Maintain current and in-depth knowledge of FDA and applicable international policies and regulations that may affect the company's products and customers.
  • Participate in Regulatory and Quality System, and department operations improvement initiatives and duties, as assigned.

Requirements:

  • Process Excellence training a plus.
  • At least 5 years experience in the medical device industry, including at least 2 years of project management experience or equivalent education..
  • Previous experience with in-vitro diagnostics preferred.
  • Strategic: Be able to see the “big picture”, take initiative, and have a proactive mindset.
  • Technical: Solid scientific and laboratory skills including statistical analysis, experimental design, lab protocols/reports, calibration, lab safety, bio-hazard and chemical handling, and diagnostic product performance knowledge.
  • Regulatory: Sound working knowledge of regulations pertaining to QC laboratory operations and related compliance requirements with strong attention to details.
  • Management: Empower and enable staff to perform optimally. Ability to lead and facilitate projects to conclusion.
  • Sense of Urgency: Demonstrate appropriate sense of urgency with regards to responsiveness with addressing any high risk compliance issues, and manage compliance risk proactively.
  • Collaboration: Be able to work effectively across functional groups and various levels within the organization to achieve positive results.
  • Judgment: Exhibit sound and accurate judgment; providing reasoning for decisions.
  • Communication: Demonstrate active listening through full attention. Read analyses and reports, interpret technical procedures and government regulations, write reports, business correspondence and procedures. Disseminate knowledge and information on regulations utilizing appropriate media with strong verbal, non-verbal and written skills.
  • Planning/Organizing: Prioritize and plan work activities; using time efficiently; plan for additional resources; set goals and objectives; organize and schedule tasks for direct reports and develop realistic action plans. Demonstrate ability to multi-task keeping company objectives and compliance risk in mind.
  • Problem Solving: Demonstrate solid analytical skills to define problems, compile data, establish facts, and draw valid conclusions. Identify and resolve problems in a timely manner; uses reason even when dealing with difficult or emotional topics. Must be resourceful.
  • Dependability: Take ownership and responsibility for assigned actions. Complete tasks on time to keep commitments, or notify appropriate person(s) with an alternative plan.
  • Ethics: Treat people with respect, work with integrity and uphold company values.
  • Adaptability: Adapt to changes in the work environment, and demonstrate flexibility.
  • Professional Behavior: Maintain professional behavior under all circumstances including in very difficult and/or stressful situations.
  • Computer: Working knowledge and experience in basic computer programs such as Microsoft Word, PowerPoint, Visio, Excel, Outlook and Microsoft Project.

Manufacturing Engineering Technician 1

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Responsibilities:

  • Performs daily setup, adjustment and shutdown of base-cover ultrasonic welders.
  • Adjusts/maintains welders during production, to meet goals for:
    • Quality: as measured by welding yield
    • Capacity: as measured by welding downtime
  • Documents daily process data on Manufacturing forms/paperwork, and enters production data into data-tracking spreadsheets.
  • Quickly identifies issues/failures/defects during routine manufacturing, and either resolves or elevates in a timely manner to the Lead Technician.
  • Completes weekly preventive maintenance on base-cover ultrasonic welders.
  • Performs welder setup for bead-calibration builds and other special builds.
  • Maintains inventory of supplies for welding process (cork, tape, and other ancillary materials).
  • Assists Manufacturing staff with other manufacturing activities, on an as-needed basis, when not occupied with primary function of welder operation.

Qualifications & Skills:

  • High School diploma; Associates Degree in a scientific/technical discipline a strong plus
  • Flexible schedule required - must be available to work either day, swing or graveyard shifts
  • Sufficient mechanical aptitude to perform welder adjustments as described in work instructions.
  • Able to work independently and complete assigned tasks with minimal routine supervision.
  • Strong attention to detail and reproducibility of operations and product.
  • Able to perform microscope inspection of parts, up to several hours per day.
  • Able to read, understand and follow manufacturing work instructions without deviation or non-conformance.
  • Able to communicate clearly in spoken English.
  • Strong team player.
  • Basic computer skills, including Microsoft Excel and Windows.
  • Able to keep workspace clean and organized.

Instrument Technician 1

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Description:

  • Follow detailed operating procedures to repair and test point of care blood analyzers
  • Maintain productivity and quality requirements
  • Document repair activities required by the Abaxis repair system
  • Operate safely within a biohazardous environment

Requirements:

  • High School diploma or equivalent
  • AA in Electronics is a plus
  • Electromechanical assembly/disassembly
  • Ability to read and understand assembly drawings
  • Ability to read and follow operating procedures
  • Basic PC skills
  • Perform troubleshooting at a system level

Chemist 1

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Description:

  • Participate in the development, maintenance and improvement of lateral flow tests
  • Carry out clinical trials, including sample collection, sample classification, formulation of standards, and running test devices
  • Ensure test compliance with regulatory standards in areas of sensitivity, specificity, repeatability and robustness through definition of test parameters and quality standards
  • Participate in product transfer of lateral flow tests from development to full-scale manufacturing
  • Safely handle biological samples in a BSL2 environment

Requirements:

  • BS in Chemistry, Biochemistry or Chemical Engineering
  • Background in immunochemistry and immunoassay development.
  • Familiarity/experience with diagnostic assay manufacturing processes and environments.
  • Knowledge of bioconjugation techniques preferred.
  • Bench-level experience with nanomaterials and their uses in biomedical industry desired.
  • Understand the fundamentals of lateral flow technology and manufacturing
  • Design, analyze, interpret and summarize research experiments with minimal guidance
  • Write reports and procedure manuals.
  • Basic math skills required.
  • Ability to understand and carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Proficient in desktop software applications such as Microsoft Word, Power Point, and Excel.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Written Communication - Writes clearly and informatively; able to read and interpret written information.
  • Problem Solving - Identifies and resolves problems in a timely manner; uses reason even when dealing with emotional topics.
  • Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Chemist 2

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Description:

  • Supports and carries out assay development projects
  • Supports and carries out clinical trials on new products or new claims for existing products.
  • Assists in preparation of documentation needed for clinical trials and for regulatory submissions.
  • Responsible for creating and maintaining USDA required facilities documents.
  • Maintains controlled environments for R&D and is 1st responder for controlled environments in R&D that go out of range.
  • Processes, summarizes, and interprets data from service archived data from customer issues for Medical Tech Service.
  • Trouble shoots customer issues by testing retained or returned reagent discs.

Requirements:

  • BS/BA, MS, PhD in science or health related field
  • Strong diagnostics background
  • Background in enzymatic, immunoassay or organic chemistry.
  • System level experience in diagnostics or medical device development in an FDA regulated industry
  • If BS/BA 5+ years of experience; if MS, 3+ years of experience; & if PhD, 1+ year of experience
  • Systems orientation to product development
  • Familiarity/experience with manufacturing processes
  • Participation in at least one development project through entire product life cycle (cradle to production)
  • Demonstrated commitment to on time delivery and highest quality standards
  • Strong production environment experience
  • Proficient in MS Office and similar applications
  • Assist in interpreting and summarizing experiments
  • Basic math skills required
  • Ability to understand and carry out instructions furnished in written, oral, or diagram form
  • Ability to deal with problems involving several concrete variables in standardized situations
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Written Communication - Writes clearly and informatively; able to read and interpret written information.
  • Problem Solving - Identifies and resolves problems in a timely manner; uses reason even when dealing with emotional topics.
  • Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Program Manager, EH&S

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Description:

  • Effectively implement, administer and update the following elements of the Safety Program: Injury Illness & Prevention, Exposure Control, Hazardous Communication, BioSafety, Chemical Hygiene, General Safety, and Ergonomics.
  • Be a safety advocate. Proactively look for opportunities to improve safety programs and educate and inspire employees to do the same. Drive and implement changes as needed.
  • Keep current with Federal, State, and Local regulations; implement changes to the Safety Programs as needed.
  • Chair Safety meetings including for Safety Committee and ERT. Generate minutes and ensure action items are closed in a timely manner.
  • Oversee/provide all Safety and occupational health related training (New Hire Safety Orientation, BBP, Hazardous Waste Management, Chemical Hygiene, etc) to new employees and annual refresher training to employees, as applicable.
  • Manage Hepatitis B vaccination program, including scheduling of phlebotomist.
  • Oversee/perform Safety Program related administrative duties: Update the hazardous materials business plan (HMBP), emergency evacuation plan, and other city, county, and state plans as necessary; approve invoices; maintain records and SDSs; negotiate contracts to realize cost savings; pay fees for permits on time, etc). Adhere to approved Safety budget.
  • Coordinate handling/removal of hazardous materials and waste (profile waste streams, maintain manifests, and compile environmental reporting).
  • Perform periodic Safety Audits. Liaison with and manage Inspections from Union City Environmental, Alameda County Health Department, Fire Department, County Hazmat, etc.
  • Expediently perform incident investigations, prepare reports, and close corrective/preventive actions in a timely manner. Be alert to developing trends and proactively notify manager and Quality management of emerging issues.
  • Administer and maintain safety equipment such as fire extinguishers, eye wash stations, first aid kits and defibrillators.
  • Assist with changes to manufacturing/office areas to ensure established safety standards are met.
  • Perform other QA/QC responsibilities that are assigned to support business.

Requirements:

  • B.S. in a scientific discipline such as Chemistry, Engineering and Material. Science.
  • At least 5 years in an EH&S role, preferably in the FDA regulated/medical device industry.
  • Sound working knowledge of regulations pertaining EH&S and related compliance requirements with strong attention to details. Ability to proactively anticipate and resolve regulatory questions, to meet expected timelines for regulatory requirements.
  • Multi-lingual skills are a plus.
  • Working knowledge and experience in basic computer programs such as Microsoft Word, PowerPoint, Visio, Excel, Outlook and Microsoft Project.
  • General: Perform routine responsibilities independently and mentor others with creativity and minimal supervision. Ability to lead and facilitate projects to conclusion. Adapt to changes in the work environment and demonstrate flexibility.
  • Dependability: Take ownership and responsibility for assigned actions. Complete tasks on time to keep commitments, or work with appropriate person(s) to develop an alternative plan.
  • Professional Behavior: Treat people with respect, work with integrity, and uphold company values. Maintain professional behavior under all circumstances.
  • Planning/Organizing: Prioritize and plan work activities using time efficiently to effectively achieve goals and objectives. Take initiative to identify and implement opportunities for improvement. Demonstrate ability to multi-task keeping company objectives and compliance risk in mind. Exhibit sound and accurate judgment providing reasoning for decisions. Demonstrate appropriate sense of urgency with regards to responsiveness with addressing any high risk compliance issues, and manage risk proactively.
  • Work Quality: Perform work in compliance with established procedures. Deliver thorough, accurate and complete work output with attention to detail. Thoroughly review and approve Quality Records. Determine how to best resolve issues that arise during day-to-day activities. Demonstrate sound analytical/critical thinking and problem solving skills to define issues, compile data, analyze data, establish facts, provide creative solutions and draw valid conclusions.
  • Communication: Demonstrate active listening through full attention. Be able to present verbal and written information clearly. Read and understand analyses and reports, interpret technical procedures and government regulations, and write reports and business correspondence and procedures. Interface effectively with internal and external resources to achieve positive results.

National Accounts Manager

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Description:

  • The National Accounts Manager will be in constant communication with the Director of Strategic Accounts and be expected to prioritize responsibilities appropriately.
  • Attendance will be required at identified shows or meetings of significant importance.
  • It is also important to have face-to-face in-person meetings with current partners and potential customers as much as possible. This is vital to building relationships and trust with key contacts in each organization.
  • In addition, there will be opportunities to co-travel with the Director of Strategic Accounts to key sponsorship meetings and negotiations.
  • In all roles stated above, it is imperative to effectively communicate and work with our distributor partner field sales, regional management, and strategic account teams.
  • Prior experience with positive results working with distribution management to build new business is imperative to have the ability to leverage distribution to gain access to new group practice opportunities.
  • Internally, it is essential to communicate effectively with the Manager of Clinical Services for Strategic Accounts, Customer Care, Sales Admin, Accounting, Business Analysts, PSVs, ASMs, RAMs, and the Abaxis management team.

Requirements:

  • A minimum of a Bachelors Degree, with a science or business emphasis preferred
  • Minimum of three years of experience in instrument sales is required, preferably medical, scientific, or in the healthcare field.
  • Employee must be legally eligible to work in the US, have reliable transportation.
  • Basic computer skills, including PowerPoint and Excel, are required as well as pass a background investigation including driving records.
  • Overnight travel is required, typically six to twelve nights per month.
  • Ability and comfort level to present effectively to a large group of doctors
  • Diplomatic email writing skills
  • Customer Service oriented
  • Works well and confidently with Key Opinion Leaders
  • Listens to learn
  • Proven sales performance record

Manufacturing Technician 3

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Description:

  • Support manufacturing by setting up, operating, and maintaining highly precise production equipment to meet demanding schedule and achieve performance goals.
  • Set-up and operate production equipment to start run on time and support until run is complete. (This may involve working later than schedule)
  • Shift between functions as directed by Management.
  • Adheres to general safety rules, Good manufacturing Practices, production practices and procedures.
  • Communicate important information to Manufacturing assembly leads and Supervisors.
  • Support production leads, and production mechanics as directed by Supervisor.
  • Keep equipment clean and operating properly including minor maintenance, and repairs as directed by Supervisor (this may necessitate working non-production hours).
  • Support special projects as directed by Manufacturing Engineers or Management.

Requirements:

  • Degree in mechanical field or 10 year experience in Technical role.
  • Advance mechanical and trouble shooting skills.
  • Good communication skills: read, write, communicate clearly, and consistently follow procedures.
  • Knowledge of assembly procedures and Manufacturing Processes.
  • Dependable attendance
  • Available to work on any shift assigned, M- F, occasional Saturdays, flexibility to periodically shift schedule start time.
  • Ability to lift up to 75 lbs.
  • Experience in Medical Device industry.
  • Understands, Knows, and Applies basic knowledge of 5’s is a plus.

Desktop Administrator

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As a Desktop Admin, you will be asked to troubleshoot problems of computer systems for its hardware and software, e-mail, network and peripheral equipment problems and make repairs and corrections where required.

Description:

  • Respond to help desk line promptly.
  • Monitor and respond to help desk tickets, assign as needed and escalate, as required.
  • Install, assemble and configure computers, monitors and peripherals such as printers and scanners as well as related hardware and software while adhering to company policy, practices and procedures.
  • Provide support of computer hardware, peripheral equipment, certain standard software, local wireless network and network connectivity.
  • Will be required to troubleshoot issues, provide password resets and as appropriate, escalate issues to Tier 2 or 3 for resolution.
  • May be required to handle critical application problems that occur outside of normal working hours and require immediate resolution.
  • Microsoft Outlook administration-user/group/email account creation & maintenance in Windows Active Directory/Microsoft Exchange skills are highly desired
  • Test and deploy antivirus files for server/desktop systems; Windows XP/2000/7
  • Troubleshoot/upgrade/maintain hardware and corporate software applications including MS Office
  • Managed computer equipment inventory and distribution of items
  • Maintain up-to-date knowledge of emerging server tools and technologies
  • Research, evaluate and recommend system technologies to support business requirements

Requirements:

  • BS Degree in computer / engineering or equivalent experience.
  • 2 - 4 years hands-on experience in Desktop, Helpdesk and Application administration
  • Exceptional Customer Service skills.
  • Experience working in a team-oriented, collaborative environment.
  • Good interpersonal and organizational skills.
  • Highly self-motivated and directed.
  • Has the desire to learn new technologies quickly.
  • Ability to effectively prioritize and execute tasks.

Senior Manager / Director - Manufacturing Engineering

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Description:

  • Provide equipment to meet cost and capacity plans
  • Seek and define projects to reduce direct labor per unit and unit per floor space
  • Create procedures that define automation build process from concept to prototype to construction to validation to maintenance of the equipment, including hardware and software.
  • Recommend new technologies to solve manufacturing issues
  • Create machine and software specifications that meet customer requirements.
  • Manage multiple capital project budgets and company initiatives
  • Support research and development projects for product improvement
  • Manage training plans
  • Comply with all applicable regulatory & GMP Facility requirements. Lead efforts in validation and verification to comply with Regulatory Requirements
  • Other tasks as assigned

Requirements:

  • Personnel management, Project Management, Plastics/Injection Molding, knowledge of fabrication, machining and machine shop practices, PLC programming, Instrument Manufacturing, SolidWorks/CAD.

Jr Engineer - OEM Support

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Description:

  • First level evaluation of key RMA return analyzers
  • Create test cases and/or performs S/W Validation of User interface and system performance changes
  • Performs functional verification of medical equipment product improvements
  • Assists with root cause failure investigations
  • Assists with task tracking for open technical items with OEM's
  • Creates documentation for component changes, technical protocols or technical reports.
  • Work internally with Technical Service and Externally with OEM suppliers to address complaints.
  • Create procedures that define standardized processes for troubleshooting, documenting triage and repair processes
  • Comply with all applicable regulatory & GMP Facility requirements. Lead efforts in validation and verification to comply with Regulatory Requirements
  • Other tasks as assigned

Requirements:

  • Education: BS in Biomedical Engineering or engineering generalist
  • Experience: 2 years Electro-mechanical instrumentation or product experience. 1 year structured development process such as FRD/GMP.
  • Biomedical instrumentation systems engineering
  • Working knowledge of software, electronics, fluidics, optics and measurement systems.

Sr Engineer - OEM Support

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Description:

  • Performs failure analysis of RMA field failures on medical analyzers and components
  • Design and validation of test fixtures
  • Evaluates potential corrective actions for effectiveness
  • Serves as second level field failure escalation point of contract to Customer Support. Travel to customer sites for failure investigation when needed.
  • Creates documentation for component changes, test fixtures, technical protocols and technical reports.
  • Work internally with Technical Service and Externally with OEM suppliers to address complaints.
  • Create procedures that define standardized processes for troubleshooting, documenting triage and repair processes
  • Comply with all applicable regulatory & GMP Facility requirements. Lead efforts in validation and verification to comply with Regulatory Requirements
  • Other tasks as assigned

Requirements:

  • Education: BS in Electrical or Biomedical Engineering
  • Experience: 5 years Electro-mechanical instrumentation or product experience. 2 years structured development process such as FRD/GMP.
  • Electrical engineering of analog, digital and electromechanical control systems.
  • Working knowledge of software, fluidics, optics and measurement systems.

Principle Engineer - OEM Support

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Description:

  • Supervise a small group of engineers and technicians
  • Trend customer complaints, calls, RMA's and identify root cause. Create dashboards and provide updates
  • Work internally with Technical Service and Externally with OEM suppliers to address complaints.
  • Create procedures that define standardized processes for troubleshooting and documenting triage and repair processes
  • Recommend new technologies to solve manufacturing issues
  • Assist in evaluating new, potential OEM suppliers
  • Manage training plans
  • Travel to OEM and customer sites to provide project management and support when needed
  • Comply with all applicable regulatory & GMP Facility requirements. Lead efforts in validation and verification to comply with Regulatory Requirements
  • Other tasks as assigned

Requirements:

  • Personnel management, Project Management, SW/Hardware, Experience in Instrument Manufacturing

Calibration Chemist Lead - 3rd shift

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Description:

  • To provide senior level resource, leadership and troubleshooting support for Lateral Flow Reagent Chemistry and Manufacturing processes, as well as production and process transfer support for new Lateral Flow equipment, processes and products.
  • To assess rotor start-up for accuracy and acceptable calibration; be alert to developing trends and proactively notify management of emerging issues.
  • Perform assigned rotor testing using biological samples; compile summaries and perform statistical analysis on test results.
  • Assist with developing, reviewing, and improving calibration templates and documents; provide input for continuous improvement for calibration processes.
  • Perform routine equipment maintenance and calibration; maintain laboratory in compliance with GMP (Good Manufacturing Practice) and GLP (Good Laboratory Practice).
  • Provide troubleshooting support and assistance for calibration performance investigations; provide resource support for qualifications, validations and other requests as assigned.

Requirements:

  • BSc/Msc in Chemistry or related field.
  • At least 5 years experience as a Chemist, or related field, in the medical device industry.
  • Strong technical, scientific and laboratory skills including statistical analysis, experimental design, lab protocols/reports, calibration; lab safety, bio-hazard and chemical handling, and diagnostic product performance knowledge.
  • Demonstrated organization, prioritization, and time management skills; ability to multi-task and work independently.
  • Job will require working as late as 3:00 a.m.

Reagent Manufacturing Technician 3, Lead

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Description:

  • Coordinate work orders and resource scheduling; Oversee daily Lateral Flow manufacturing assembly processes; ensure production scheduling demands are met.
  • Develop and maintain controlled procedures and training records.
  • Provide hands-on resources support for Lateral Flow Reagent Manufacturing tasks including assembly and kitting/labeling processes, as well as other Reagent Chemistry tasks as needed.
  • Oversee routine equipment maintenance and calibration; assist with equipment troubleshooting.
  • Maintain production area in compliance with GMP (Good Manufacturing Practice).
  • Assist with performance investigations; provide resource support for qualifications, validations and other requests as assigned.

Requirements:

  • ASc in Biological Sciences or related field, or High School graduate with 3+ years relevant manufacturing experience.
  • 2+ years lead/supervisory experience.
  • Previous Lateral Flow assembly experience, preferred.
  • Strong oral and written communication skills.
  • Solid collaboration and team skills
  • Experience with leading teams/projects.

Reagent Manufacturing Lab Assistant

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Description:

  • Collect laboratory glassware and wash by hand - following standard operating procedure.
  • Ensure the cleanliness of the Labware Cleaning Room.
  • Ability to follow verbal and written instructions and procedures.
  • Work effectively with team members/coworkers
  • Repetitive lifting of trays weighing up to 7.80 lbs.
  • Frequently standing
  • Work in a cleanroom environment
  • Candidate should be able to keep up with the flow of production.
  • Organized.
  • May assist in other lab duties including sorting, sampling and aliquoting of reagent beads.
  • Ability to communicate verbally.
  • Be able to lift 20 lbs. liquid nitrogen dewar.
  • Follow Abaxis Safety Practices.
  • Support company goals and objectives, policies and standard procedures.

Requirements:

  • High School Diploma
  • No experience required.

Instrument Manufacturing Technician 1

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Description:

  • Follow detailed operating procedures to assemble and test point of care medical instruments.
  • Maintain productivity and quality requirements.
  • Operate safely within a biohazardouse environment.

Requirements:

  • High school diploma or equivalent
  • Electromechanical assembly
  • Ability to read and understand assembly drawings
  • Ability to read and follow operating procedures
  • Process and complete required sections of Batch Records
  • Basic PC skills
  • Operation of automated test fixtures
  • Perform system level testing
  • Perform all duties as assigned

Packaging/Shipping Specialist

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Description:

  • Package and ship RMA instruments daily
  • Process and file shipping documentation daily
  • Deliver instruments to internal customers at Abaxis
  • Perform all duties as assigned

Requirements:

  • High School Diploma or equivalent
  • 2-3 years experience in a warehouse environment.
  • Ability to lift and stand for long periods.
  • Position requires processing of capital equipment which can weigh up to 38 LBS when packaged.
  • Ability to follow detailed instructions and work safely.

ASSEMBLER 1st, 2nd and 3rd shift

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Description:

  • Assembly and packaging of plastic chemistry analysis discs in a clean room environment.
  • Material handling, machine loading and unloading.
  • Ability to maintain a record of the assembly process, progress and problems.
  • Provide feedback to leads or supervisor when an deviation from accepted practice or safety issues are recognized.

Requirements:

  • High School diploma or equivalent; read, write and communicate clearly in English to carefully and consistently follow procedures.
  • Pass basic inspection skills during the interview process and maintain inspection reliability throughout the duration of employment.
  • Ability to work at a fast pace and perform a variety of functions.
  • Ability to frequently lift 10 lbs, occasionally 50 lbs with reasonable accommodation.
  • Availability to work any shift and occasional Saturdays.
  • Dependable attendance.
  • Team-work, cooperation with leadership, and a positive attitude.
  • Drug-free (Drug screen is performed during interview process).

Product Specialist- Information Systems

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Description:

  • Answer incoming requests for technical support, providing prompt and accurate technical assistance troubleshooting and resolving information systems problems for veterinary clinics, laboratory research, and veterinary academic settings.
  • Assist customers, regional sales managers, distributors and strategic marketing partners in answering questions and resolving problems in the areas of product performance, technical inquiries, applications, and operations training.
  • Initiate product returns for replacement, investigation and repair which requires accurate and timely documentation of calls and responses in the call management system.
  • Work as the subject matter expert on assigned product line technical issues to prepare and review product support information, develop fault isolation processes, and implement complaint documentation procedures.
  • Provide guidance, instruction, and training on assigned product line to increase productivity and performance.
  • Participate on special projects and assignments as needed.
  • Must be able to work independently and make appropriate decisions with accuracy, timeliness, and complete follow-through.
  • Must be organized, self-motivated, have strong people skills and be a customer advocate.

Requirements:

  • BS degree in Computer Engineering, Software Engineering, or equivalent work experience
  • 3-5 years previous Software Engineering and Software Support experience
  • Basic computer skills (i.e. Microsoft Office, Excel, Adobe)
  • Excellent telephone manner
  • Team Player
  • Occasional overnight travel is required for training or on site customer visits
  • Strong verbal, written, and problem solving skills
  • Candidate must possess an analytical mindset and demonstrable critical thinking skills
  • Must have extensive working knowledge of testing of PMS systems, Clinical Laboratory Systems, and laboratory workflow
  • Proficient in Software Languages such as Objective C, C, C++, Visual C, Embedded C, and Java

Quality Control Technician

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Description:

  • Perform routine inspections/tests of incoming materials.
  • Accurately document the results of inspections/tests on the required QC inspection forms.
  • Timely turnaround for Incoming, in-process, finished product inspections and testing. Maintain flow of incoming materials to meet production demand.
  • Ensure Incoming QC procedures are adhered to by inspection personnel and updated when necessary.
  • Conduct and document process using written procedures as audit standards.
  • Assist in the writing and updating inspection procedures, protocol and checklists.
  • Evaluate problems and make initial recommendations for possible corrective action to supervisor.
  • Enter Material Review Board (MRB) report data accurately into the MRB database and maintain MRB inventory to prevent inadvertent use.
  • Work with Quality Engineering and other relevant functional groups for the resolution to NCMRs.
  • Be alert to developing trends in product quality and notify quality management of any emerging issues.
  • Other quality improvement initiatives as assigned.

Requirements:

  • High School diploma
  • Technical certification such as in IPC-610/620, ESD and GD&T certification preferred.
  • 0-2 years’ experience as a QC inspector in a medical device company
  • Demonstrated attention to detail.
  • Particular with regards to generating neat, accurate and legible records.
  • Good basic math and oral and written communication skills.
  • Will able to lift 40 to 50 pounds
  • Proficiency in Microsoft Word, Excel, and MRP applications.
  • Ability to work as a team player, as well as independently.

Reagent Manufacturing Associate 1

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Description:

  • Proficient in bead inspection, bead sorting, aliquot and sampling of reagent beads.
  • Pack and sample reagent beads coming out of the freeze-drier.
  • Candidate should be able to keep up with the flow of production.
  • Detail-oriented.
  • Organized.
  • Good communication skills.
  • Maintain work area in compliance with cGMP.
  • Be able to lift 20 lbs liquid nitrogen dewar.
  • Follow Abaxis Safety Practices.
  • Support company goals and objectives, policies and standard procedures.

Requirements:

  • High School Degree
  • 0 to 2+ years experience in manufacturing
  • cGMP training a plus

Senior QC Chemist

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Description:

  • Test, document the work performed and release rotor lots for precision and performance.
  • Test and release incoming raw materials (chemicals, enzymes and or regents), hematology reagents/controls.
  • Process and analyze data using basic statistical methods and internal software.
  • Initiate, perform and monitor stability studies.
  • Review test results and batch records.
  • Maintain lab equipment, order lab supplies, and lab ready for audit.
  • Update documents as necessary to match current practice and meet compliance.
  • Write validation protocol, execute, and write reports as needed.
  • Strong laboratory skills, technical skills to understand, execute and troubleshoot analytical test methods.
  • Attention to details and be able to work effectively across functional groups within the organization at various levels to achieve positive results.
  • Planning/Organized: prioritize and plan work activities efficiently. Demonstrate ability to multi-task keeping company objectives and compliance in mind.
  • Computer: Working knowledge and experience in computer programs such as Microsoft Word, MS Excel, Power Point, Outlook, and Visio and statistical program.
  • Communication: Demonstrate active listening through full attention, able to present verbal and written communication clearly.
  • Dependable, flexible, and adaptable to work effectively in changing priorities.

Requirements:

  • 5+ years' experience
  • Experience in Quality Control group with in-vitro diagnostics or Device Company preferred.

Senior QA Specialist Complaints

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Description:

  • Thoroughly investigate, document, process and maintain complaints in a uniform and timely manner.
  • Work effectively with other departments (such as R&D, Manufacturing, Engineering, etc.) to support complaint investigations including determining root cause(s).
  • Monitor, analyze, and trend complaints and RMAs and submit for Management Review on a periodic basis. Demonstrate proficiency with using electronic databases such as Access, CRM, Master Control, Oracle, etc.
  • Proactively generate reports and metrics to keep RA/QA management abreast of emerging domestic and international complaint trends.
  • Escalate issues to CAPAs if appropriate. Work effectively with complaint related CAPA Process Owners to determine root cause(s), formulate and document suitable corrective and preventive actions, and determine appropriate effectiveness checks.
  • Actively participate in complaint related meetings. Demonstrate understanding of products the related complaint codes and patient impact.
  • Support with MDR, EU Vigilance and other international complaint documentation.
  • Participate in internal audits as assigned, in accordance with approved audit schedule.
  • Coordinate Recalls ensuring adequate reconciliation of returned product and closure.
  • Revise Quality System documents as instructed to ensure compliance with applicable regulations.
  • Maintain current knowledge of FDA and applicable international policies and regulations that may affect the company's products and customers.

Requirements:

  • A BS degree in Chemistry or other relevant scientific discipline is required.
  • Experience with Six Sigma and/or Lean Manufacturing is highly desirable.
  • Lead Assessor certification preferred.
  • Must have seven plus years of experience in a senior compliance role in IVD/medical device companies.
  • Possess a Strong attention to detail and adherence to ABAXIS procedures.
  • Collaboration: Be able to work effectively across functional groups and various levels within the organization to achieve positive results.
  • Communication: Demonstrate active listening through full attention, and respond appropriately. Be able to present verbal and written information clearly.
  • Planning/Organizational: Able to prioritize and plan work activities using time efficiently. Demonstrate ability to multi-task keeping company objectives and compliance risk in mind.
  • Dependability: Take ownership and responsibility for assigned actions. Complete tasks on time to keep commitments, or notify appropriate person(s) with an alternative plan.
  • Adaptability: Adapt to changes in the work environment, and demonstrate flexibility.
  • Professional Behavior: Treat people with respect, work with integrity and uphold company values.
  • Maintain professional behavior under all circumstances.
  • Experience with Electronic Training and Document Management systems highly preferred.
  • Computer: Must have a strong working knowledge and experience in computer programs such as Microsoft Word, PowerPoint, Visio, Excel, Outlook, Microsoft Dynamics (CRM) and Master Control.

Diagnostics Specialist

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Description:

  • Responds to requests for onsite technical support, providing prompt and accurate technical assistance, troubleshooting, and resolution of complex system problems for veterinary clinics, laboratory research, and veterinary academic settings.
  • Provides post sale instrument installation and validation, applications and operations training.
  • Provide End Users with guidance, instruction, and training on the Abaxis product line to increase productivity and performance.
  • Must be able to work independently and make appropriate decisions with accuracy, timeliness, and complete follow-through.
  • Must be organized, self-motivated, have strong people skills and be a customer advocate.
  • Must also possess superb customer service skills and an ability to diagnose and solve problems from non-technical descriptions provided by their customers.
  • Manages the success of the relationship with assigned End Users in order to achieve the goals and objectives identified by the customer and Abaxis.
  • Responsible for identifying, quantifying, qualifying, tracking, and evaluating End User pain points; and, for facilitating, developing, designing and implementing processes that improve overall customer experience.
  • Requires ability to create and deliver training presentations clearly and effectively in both formal and informal environments.

Requirements:

  • Position requires an Associate’s degree with a Bachelor’s degree preferred
  • A degree from a Veterinary Technology Program preferred
  • Credentialed Veterinary Technician preferred
  • Basic computer skills (ie. Microsoft Office, Excel, Adobe)
  • At least one year of experience working in a clinical setting.
  • Basic knowledge of animal disease states preferred.
  • Knowledge of diagnostic products, instrumentation, and clinic processes
  • Candidate must possess an analytical mindset and demonstrable critical thinking skills
  • Must have the availability and willingness to travel up to 90% of work week and flexible to accommodate customer visit requests.
  • This position requires travel to multiple locations within the US and Canada.
  • Typically works standard business hours, Monday through Friday with standby on scheduled weekends.
  • Will be required to travel on a Sunday to be at a customer location Monday morning.
  • Bilingual, Spanish or French is a plus
  • Ability to safely lift and move 60 lbs

Technical Support Representative

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Description:

The Technical Support Representative will provide telephone support to veterinary clinics, research facilities, veterinary academic settings, end users, and distribution partners in the areas of chemistry, hematology, coagulation, rapid diagnostics, and instrumentation. They must satisfactorily address product complaints, resolve customer issues in a timely manner, and be able document complaint in complaint handling database. By addressing and resolving complaints with end user accounts they can maintain satisfaction with current products.

  • Handle high volume of incoming technical support calls from Abaxis veterinary business customers and field sales reps while accurately documenting the details of each call in a contact database. Follow up with customers as needed.
  • Trouble shoot, document, place orders, and process product failures according to procedures
  • Work cooperatively with Product Specialists, Product Managers, and distribution partners to identify root cause of problem.
  • Identify trends in customer satisfaction or dissatisfaction and escalate as appropriate.
  • Educate customers about methodology, features and benefits, and technical application to improve product performance and customer satisfaction.
  • Initiate follow up calls for installation survey, product notification, and software updates.
  • Monitor call volume via Contact Client Center; manage tasks and projects while providing optimal phone coverage
  • Contribute positively to a team environment and provide backup coverage when necessary, including 24/7 on-call support.
  • Prepare and review product support information.
  • Participate on product development or marketing teams to provide the voice of the customer.
  • Occasionally travel to customer sites to provide support, installation, and training.
  • Occasionally attend tradeshows and conventions.
  • Adhere to schedule.
  • Present a professional image at all times.
  • Perform other duties as assigned.

Requirements:

  • An equivalent combination or education, training, and experience will be considered
  • Minimum of Associate Degree, preference given to Science
  • B.S. Degree in Scientific Field preferred
  • Experience in veterinary technology, laboratory technology, medical/nursing field preferred
  • Excellent telephone manner
  • Basic computer skills (ie. Microsoft Office, Data Entry)
  • Team player
  • Occasional overnight travel is required for training, seminars, tradeshows and customer visits
  • Required overtime for weekend shift coverage, holiday coverage, and/or night shift coverage

Senior Accountant

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Description:

  • Perform a variety of financial analysis on a monthly and quarterly basis for internal and external reporting.
  • Assist with month end and quarterly close process.
  • Assist with compliance of SOX 404 requirements (document process, monitor control gaps and/or perform testing of key controls).
  • Assist with administration of stock plan.
  • Prepare supporting work-papers that document accuracy of reporting in earnings releases (Form 8-K), quarterly (Form 10-Q), annual SEC filings (Form 10-K) and other SEC reporting requirements.
  • Perform special projects and varied tasks as needed. The candidate's role will evolve with added responsibilities, including accounting research projects and other reports and analysis.

Requirements:

  • BS in accounting, finance or related field
  • Public accounting firm audit experience
  • 3+ years of experience
  • Strong understanding of GAAP
  • Analytical ability and problem solving skills
  • Detail-oriented with a high degree of accuracy and must have strong analytical, organizational and problem solving skills.
  • Excellent communication skills, both written and oral
  • Strong desire to learn, work independently and as a team player with a positive attitude.
  • Strong technology-based acumen including strong Excel skills
  • Ability to collaborate with different individuals across the organization and “roll-up the sleeves” in order to accomplish all necessary tasks.

Manufacturing Test Engineer

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Description:

  • Provide engineering support to Instrument Manufacturing and Repair.
  • Work with engineering to develop test fixtures and procedures for Instrument MFG and Repair.
  • Collect, organize and report data for line studies or other engineering activities.
  • Support IQ, OQ, PQ requirements for production equipment.
  • Support Continuous Improvement activities for Instrument Manufacturing.
  • Train technicians on new circuitry and work to create troubleshooting guides.
  • Work with engineering and or manufacturing to maintain custom test fixtures.
  • Other duties as assigned.

Requirements:

  • BSEE
  • A/S degree with 5 or more years of related experience
  • Knowledge of microprocessors, digital and analog circuits
  • Electromechanical assembly/disassembly
  • Ability to read and understand assembly drawings and schematics
  • Experience with Microsoft Excel (VBA programming a plus)
  • Experienced in the development of (ATE) equipment and design
  • Follow FDA, company and industry standards for medical device manufacturing
  • Work well with engineers, technicians, assemblers and management

HR Representative

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Description:

  • Assists with administration of company-wide human resources policies, procedures, and practices in accordance with stated corporate objectives and federal/state legal requirements.
  • Recruits and interviews candidates; provides management with hiring recommendations.
  • Coordinates hiring process, including conducting background and reference checks, negotiating salary offers, and issuing offer letters and other internal/external communication.
  • Coordinates and/or conducts employee-relations activities and programs including but not limited to employee counseling, interpretation of policies, new employee orientation and employee recognition
  • Coordinates programs to attract qualified candidates through the design and placement of position announcements, advertising, and/or participation in job fairs.
  • Conducts exit interviews with employees; communicates findings to management.
  • Responds to inquiries regarding the organization’s processes, policies, procedures, and programs.
  • Conducts ongoing information/training sessions to develop employees and aid problem resolution.
  • Coordinates distribution/communication of policies & projects including but not limited to Company Employee Handbook, 401(k), benefits open enrollment, and employee recognition.
  • Identifies potential employee-relations issues and makes recommendations to management.
  • Conducts investigations into claims of harassment or other company-guideline violations.
  • Coordinates administration of workers’ compensation and unemployment claims.
  • Assists in administration of company compensation and benefits programs.
  • Performs other duties as assigned by Supervisor.

Requirements:

  • Bachelors’ Degree in Business or Arts with an emphasis in HR, IR, OB, OD or equivalent combination of education & experience.
  • Five plus years of experience in HR as a generalist.
  • Working knowledge of current HR laws & regulations.
  • Experience in recruiting, benefits, employee relations, discipline, LOAs and addressing concerns with all levels of the organization.
  • Ability to prepare reports and business correspondence while managing work.
  • Commitment to excellence and high standards.
  • Excellent oral and written communication skills.
  • Demonstrate appropriate sense of urgency and responsiveness to addressing high risk compliance.
  • Strong organizational, problem-solving, interpersonal and analytical skills.
  • Demonstrated organizational, prioritization, and time management skills.
  • Proficiency in software applications such as Microsoft Word, Power Point and Excel along with ADP.
  • Solid collaboration and team skills.
  • Strong ability to multi-task, manage priorities and work independently in a fast-paced environment.
  • Good judgment and ability to make timely & sound decisions.
  • Creative, flexible and innovative team player willing to work within constantly changing mandates.
  • Able to interpret and analyze complex laws regulations and/or policies against Company data/facts.
  • Ability to effectively communicate with all levels of a diverse organization.

Senior QA Specialist

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Description:

  • Work effectively with CAPA Process Owners to determine root cause(s), formulate and document suitable corrective and preventive actions, determine appropriate effectiveness checks, escalate issues to CAPAs if appropriate, and facilitate CAPAs to ensure that they are closed in a timely manner. Generate reports and metrics, and proactively keep RA/QA management abreast of emerging trends.
  • Conduct in-depth audits as assigned, in accordance with approved schedule. Ensure audit reports generated are timely, and responses received are adequate. Perform effectiveness checks as required to close identified noncompliances. Escalate issues to CAPAs as appropriate.
  • Monitor, trend, coordinate and analyze results from all sources of corrective/preventive action, and submit for Management Review on a periodic basis.
  • Revise Quality System documents as instructed to ensure compliance with applicable regulations.
  • Maintain current knowledge of FDA and applicable international policies and regulations that may affect the company's products and customers.
  • Participate in Quality System improvement initiatives, as assigned.
  • Conduct training as needed.

Requirements:

  • BS in Engineering, Chemistry, or other relevant scientific discipline.
  • SixSigma/Lean Manufacturing training and experience highly desirable.
  • ASQ Lead Quality Auditor certification (or an equivalent lead assessor certification).
  • Seven plus years experience in a senior compliance role in medical device and preferably IVD companies with working knowledge of the regulations.
  • Strong attention to details and adherence to ABAXIS procedures.
  • Collaboration: Be able to work effectively across functional groups and various levels within the organization to achieve positive results.
  • Communication: Demonstrate active listening through full attention and respond appropriately. Be able to present verbal and written information clearly.
  • Planning/Organizing: Prioritize and plan work activities; using time efficiently. Demonstrate ability to multi-task keeping company objectives and compliance risk in mind.
  • Dependability: Take ownership and responsibility for assigned actions. Complete tasks on time to keep commitments, or notify appropriate person(s) with an alternative plan.
  • Adaptability: Adapt to changes in the work environment, and demonstrate flexibility.
  • Professional Behavior: Treat people with respect, work with integrity and uphold company values. Maintain professional behavior under all circumstances.
  • Computer: Working knowledge and experience in basic computer programs such as Microsoft Word, PowerPoint, Visio, Excel, and Outlook.

Professional Services Vet - Central

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Description:

  • Weekly travel with Regional Account Managers (3-4 days per week,10 weeks per quarter on average)or other Abaxis employees as assigned by the Director of Professional Services.
  • Assist Regional Account Managers in sales of new analyzers through on-site travel as well as teaching, coaching and training.
  • Assist Regional Account Managers in sales of Abaxis consumable products through teaching, coaching and training.
  • Provide direct support to veterinarians, veterinary practices and staff, veterinary colleges and research veterinarians utilizing Abaxis products.
  • Provide seminars to individual veterinary practices regarding consumable utilization.
  • Provide seminars as assigned for local, regional and/or national Veterinary Medical Associations or meetings.
  • Provide support to Sales and Marketing at assigned veterinary conventions and trade shows.
  • Provide materials and support to the Director of Professional Services and others including the Director of Marketing, Product Managers,etc.as directed by the Director of Professional Services for materials, programs and training development.
  • Identify and create opportunities and work with Area Sales Managers to place analyzers and provide training and visibility to assigned veterinary colleges and universities.
  • Provide training/seminars to Abaxis employees at assigned meetings and events.
  • Identify and cultivate the cooperation of key opinion leaders to further promote Abaxis products.
  • Provide weekly reports to the Director of Professional Services and the Area Sales Managers regarding areas of strength and weakness in the Regional Sales Manager as well as identifying areas of improvement.
  • The position will require extended travel for regular meetings with the Director of Professional Services as well as other sales meetings, often at the home office.
  • Must be able to pass a background investigation including driving records.

KNOWLEDGE, SKILLS and ABILITIES which may be representative but not all inclusiveof those commonly associated with this position:

  • Clinical Skills: Experience in clinical medicine and surgery is necessary to impart first hand knowledge of the appropriate benefits,advantages and utilization of the product line. The ability to present this information clearly is also required.
  • Knowledge of Clinical Pathology: An above average understanding of the utilization of test results in the clinical and research settings are necessary for successful implementation of programs.
  • General Veterinary Practice Experience: Knowledge of the business aspects of veterinary practice is necessary to assist with sales and utilization of the analyzers and consumables. This is also a necessity when dealing directly with the customer base as a consultant and practice advocate.
  • Chemistry: A working knowledge of the chemical reactions used in the analyzers is necessary for a full understanding of the operation and ability to assist the customer base and sales team in utilization and troubleshooting.
  • Communication Ability: Ability to read,analyze,and interpret general business periodicals, veterinary business journals , professional veterinary journals, technical procedures, or government regulations. Must have the ability to write reports, business correspondence, and procedure and training manuals or presentations. Must also have the ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Active Listening: Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Math Ability: Advanced math skills required.
  • Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • Computer and Equipment Skills: To perform this job successfully, an individual should have working knowledge and experience basic computer programs such as Microsoft Access, Excel, Word, Outlook, and Web Mail. Individual should be highly skilled with Microsoft Excel.
  • Consultative Sales Skills: To communicate with people outside the organization, representing the organization, as well as consulting customers, the public, Government and other external sources. This information can be exchanged in person, in writing or by telephone or e-mail.
  • Teaching Skills: Have the ability to teach laboratory utilization to veterinarians, veterinary staff and Abaxis personnel including sales, technical services and customer service.
  • Have the desire and ability to assist Abaxis customers and Abaxis personnel basic laboratory results interpretation.
  • Understanding of medical and financial aspects of private practice and ability to provide financial analysis.
  • Presentation Skills: Knowledge of media production,communication,and dissemination techniques and methods. This includes alternative ways to inform and present via written,oral, and visual media. Presentation skills will be used extensively and the ability to comfortably present to other veterinary professionals is required.
  • Physical Ability: Stamina-the position will often require periods of travel by car or plane followed by extended periods of car travel with Abaxis sales personnel.Travel will often occur in the early morning or late evening. Trade shows and conventions also require long periods of work while standing.
  • Ability to communicate and resolve issues related to customer satisfaction.The position will often require the ability to identify problems in a particular customer business and correct them.
  • Understanding of the Veterinary Market: The position requires the ability to evaluate each customer's financial and clinical needs to best utilize the products described.

Competencies to perform the job successfully, an individual should demonstrate the following competencies:

  • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions. Ability to present to a variety of customers and within the organization is required.
  • Written Communication: Writes clearly and informatively; able to read and interpret written information.
  • Teaching Skills: Must be able to impart basic and advanced knowledge and determine the appropriate time and situation for the degree of teaching. Must be adept at teaching the lay person, sales person or veterinary professional with comfort and confidence.
  • Problem Solving - Identifies and resolves problems in a timely manner; uses reason even when dealing with emotional topics.
  • Dependability: Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
  • Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
  • Safety and Security: Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
  • Ethics: Treats people with respect; works with integrity and ethically.
  • Adaptability: Adapts to changes in the work environment
  • Attendance/Punctuality: Is consistently at work and on time.
  • Judgment: Exhibits sound and accurate judgment; supports and explains reasoning for decisions.
  • Mental Toughness: Maintains composure, keeps emotions in check, controls anger, and avoids aggressive behavior, even in very difficult situations.
  • Ability to Travel: Extensive travel and time away from home is required. Must have the ability and desire to travel on a regular basis.

WORK ENVIRONMENT environmental or atmospheric conditions commonly associated with the performance of the functions of this job:

  • The work environment will vary depending on the task.
  • Travel will include visits to veterinary facilities which can be loud and requires attentiveness to the potential dangers associates with working near animals.
  • Work at trade shows and conventions can include long periods of standing in loud areas.

PHYSICAL ABILITIES commonly associated with the performance of the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Employee may be asked to lift up to 30 pounds on a regular basis.
  • Performing the duties of this job, the employee is regularly required to talk.
  • Employee is frequently required to hear and stand.
  • Employee is occasionally required to sit, walk and drive.
  • Individual is rarely required to push, grasp, reach with hands/arms, stoop, kneel, crouch, and crawl.
  • Vision abilities required by this job include three-dimensional vision.

REQUIREMENTS:

  • DVM or equivalent degree
  • 3 years clinical experience or 1 year internship
  • Industry experience preferred
  • Must be legally eligible to work in the US

Anatomic Pathologist

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Description:

  • Providing clients with diagnostic evaluation and consultation in the area of anatomic pathology/histopathology, including both microscopic and gross evaluation of surgical biopsy specimens.
  • Consulting with clients regarding interpretation of pathology reports and responding to client inquires.
  • Consulting with and assisting other pathologists on difficult cases or when his/her expertise is of relevance.
  • Maintaining proficiency and developing skills by attending continuing education meetings.
  • Meet caseload and turnaround time expectations and be accessible for client consults during regular working hours.
  • Provide leadership and direction to laboratory technicians.

Qualifications (education/skills/experience):

  • DVM or equivalent degree
  • Minimum of 3 years of residency training in anatomic pathology
  • Board certification or eligibility by the American College of Veterinary Pathologists (or equivalent certifying organization)
  • Experience within a diagnostic laboratory is preferred

Veterinary Regional Account Manager

Primary Duty

Generate sales by calling on existing customers, sales leads and all potential animal health or research opportunities in assigned region and providing ongoing customer education and support.

Essential Job Functions

Essential job functions include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Develop and maintain thorough understanding of Abaxis' products and service.
  • Travel to offices of existing and prospective customers, with a target of 3-4 existing customers and 3-4 new business opportunities per day. (Extensive driving required as well as periodic overnight travel (approximately at 4-8 nights per month, depending on territory).
  • Document all customer and prospect interactions via Abaxis' online system (currently Salesforce.com)
  • Transport Abaxis equipment to customer and prospective customer locations.
  • Lift, set-up and demonstrate Abaxis equipment and features.
  • Clearly explain uses and benefits of Abaxis' products and services; answer questions; effectively communicate Abaxis' "value proposition".
  • Secure purchase orders for Abaxis products and services.
  • Provide ongoing customer support, including assisting customers (in person and over the phone and via email) with product, technical or service concerns, making periodic customer courtesy calls, keeping clients informed of new products and services (including possible updates to existing instrumentation), and interfacing as needed with Abaxis sales, accounting and technical staff to ensure customer questions and needs are timely addressed.
  • Generate new business and new business leads, including by placing Abaxis instruments in competitor's accounts, academia and research settings and gathering referrals from existing customers.
  • Support Abaxis' billing and collection efforts.

Minimum Qualifications:

  • Minimum of an Associates degree (Bachelors degree preferred); preferably with a science or business emphasis.
  • Minimum of 2 years of demonstrated sales experience, or relevant technical/clinical experience, preferably in the medical, scientific, or healthcare industry.
  • Good oral & written communication skills
  • Good active listening ability
  • Basic computer skills: word processing, spreadsheets
  • Valid DL, clean driving record, auto insurance
  • Ability to travel
  • Ability to safely lift and move 60 lbs

Locations:


Instrument Manufacturing System Engineer

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Description:

  • Interface closely with R&D Instrument Engineering. Understand critical process parameters for Software, Hardware, Algorithms and Instrument Sub-Assemblies. Ensure ongoing product & process improvements meet quality, and production goals.
  • Provide cross-functional leadership to complete critical production projects.
  • Ability to design processes, evaluate results and drive solutions to improve the processes.
  • Works closely with production, R&D, Quality and support teams as required.
  • Develop and support new manufacturing processes.
  • Prepare procedures, reports, and plans.
  • Analyze system requirements, capacity, and manage project costs.
  • Drive continuous improvement in labor costs through waste reduction, production efficiency, and operations improvements.
  • Ideal candidate has a strong electronics background with a keen desire to learn and understand all aspects of how our instrument functions and is manufactured.
  • Demonstrate time management & leadership skills
  • Ability to multi-task, set priorities and meet strict deadlines.
  • Using logic and reasoning to offer solutions to problems.
  • Proficiency with computer software programs (Microsoft products, JMP).
  • Experience with Manufacturing processes and methods, tools and concepts.
  • Strong organizational and communication skills. An approachable personality that works well with other functional areas.
  • Mentor others in new processes and procedures.

Requirements:

  • BSc in Electrical Engineering or other relevant scientific discipline
  • 3+ years in Engineering or related Engineering work

Programmer Analyst 2 (ERP)

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Description

  • Provide enterprise support and implementation of Epicor ERP, EDI, BI/DW, and Web applications related solutions.
  • The Programmer Analyst is responsible for transforming business processes into system solutions, preparing system requirements, performing complex system configurations to match business requirements, providing application training and facilitating communication with users.
  • Must be able to analyze current business processes and identify and implement streamlined, efficient application solutions.
  • The Programmer Analyst will be very hands-on not only in the strategic direction setting but also in effective project management and solutions delivery.

Requirements

  • BS Degree in computer / engineering or equivalent experience
  • 5-10 years hands-on experience developing applications and information capabilities. At least 5 years of IT industry experience including Project Management, Analysis, Design, Development, Testing and Implementation of system solutions in ERP, EDI, BI/DW, SQL, Web, and Client-Server environments.
  • Strong technical and Functional skills in the ERP /Web/BI environment
  • Must have ERP development and customization experience. Epicor
  • Understanding of database concepts and data management (RDBMS) and SQL Server 2008/2012.
  • Proven accomplishments in full life cycle business solutions management.
  • Fully versed in the architectural concepts of the internet, middleware, infrastructure, network, security and data center activities.
  • Working knowledge of web services, application plug-ins, and API.
  • Exceptional communicator, both verbally and written.
  • Experience with integrating enterprise systems using integration tools (EII, EDI, ETL or others). Possess a solid understanding of ERP interfaces.
  • Experience working with .Net, C#, Java, Javascript, HTML, DHTML, XML, CSS, SQL, Powershell and other Web tools
  • Sharepoint related programming & implementation skills a plus
  • Epicor ERP development experience is a definite plus

Assemblers - 1st, 2nd and 3rd Shift

Temporary Assembler positions with possible conversion to regular employment. Starting rate $11 per hour: to be trained on day or swing shift.

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Responsibilities:

  • Assembly, inspection, and packaging of plastic chemistry analysis discs in a clean room environment
  • Material handling, machine loading and unloading
  • Reliable inspection of small attributes using magnification ring lamp at a fast pace
  • Ability to maintain a record of the assembly process, progress and problems
  • Provide a feedback to leads or supervisor when a deviation from accepted practice or safety issues are recognized

Requirements:

  • Pass basic inspection skills during the interview process and maintain inspection reliability throughout the duration of employment
  • Ability to work at a fast pace and perform a variety of functions
  • Ability to frequently lift 10 lbs, occasionally 50 lbs with reasonable accommodation
  • Availability to work any shift assigned - Day or Swing, and occasional Saturdays
  • High School diploma or equivalent; read, write and communicate clearly in English to carefully and consistently follow procedures
  • Dependable attendance
  • Team-work, cooperation with leadership, and a positive attitude
  • Drug-free (Drug screen is performed during interview process)

Material Handler 2

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Description:

  • Counts, weighs or measures incoming or outgoing items to compare identifying information and verify against bills of landing, invoices, orders or other records; examines incoming shipments for damage or shortages and documents findings.
  • Prepares material for shipment according to procedure assembles appropriate containers and inserts material into container using spacers, fillers or other protective materials, bind container closed using appropriate method; marks container with identifying information or end user information.
  • Assists in loading and unloading trucks.
  • Distributes or delivers incoming items to appropriate department or stockroom.
  • Operates material handling equipment such as pallet jacks, hand trucks, forklifts, dollies and other related equipment.
  • Participates in routine cycle counting.
  • Tags new stock with part numbers and/or other identifying elements.
  • Signs for incoming shipments received.
  • Fills orders and issues material and supplies per request; documents transaction according to established procedure.
  • Utilizes computerized or automated systems to accomplish tasks.
  • Operate forklift as needed.
  • Works with minimal supervision.
  • Be able to pass drug screen.

Requirements:

  • High School Diploma or equivalent
  • 2 years of material handling experience
  • Good basic math skills and able to pass Abaxis math test
  • Forklift experience is preferred

Material Handler 1

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Performs a variety of manual and clerical duties relating to warehousing. Could perform duties in shipping, receiving or stores. Duties could include inspecting, storing , issuing and delivering a variety of materials and equipment and supplies.

Description:

  • Counts, weighs or measures incoming or outgoing items to compare identifying information and verify against bills of landing, invoices, orders or other records; examines incoming shipments for damage or shortages and documents findings.
  • Prepares material for shipment according to procedure and processes on shipping computer
  • Assembles appropriate containers and inserts material into container using spacers, fillers or other protective materials, bind container closed using appropriate method; marks container with identifying information or end user information.
  • Assists in loading and unloading trucks
  • Distributes or delivers incoming items to appropriate department or stockroom
  • Operates material handling equipment such as pallet jacks, hand trucks, forklifts, dollies and other related equipment
  • Participates in routine cycle counting
  • Tags new stock with part numbers and/or other identifying elements
  • Signs for incoming shipments received
  • Fills orders and issues material and supplies per request; documents transaction according to established procedure
  • Utilizes computerized or automated systems to accomplish tasks
  • May be required to lift up to 50lbs.

Requirements:

  • High School Diploma or equivalent
  • Good basic Math and English Skills

PLEASE NOTE: Our approved vendor list of recruiters has been locked down and new recruiters will not be considered until 2017.