Careers

Abaxis, a manufacturer of point-of-care diagnostic systems, is seeking applicants for the following positions. Abaxis is an Equal Opportunity Employer. Abaxis is a federal government contractor and as such, it has certain obligations with respect to various federal laws, regulations, and executive orders and must take affirmative action to ensure equality of opportunity in all aspects of employment. Abaxis will recruit, hire, train, and promote in all job titles without regard to race, color, national origin, religion, sex, disability, age, marital status, or status as a disabled veteran, veteran of the Vietnam era or other protected veteran.

Interested applicants should apply via The ‘Apply For This Position’ link in the job posting. Resumes that are mailed or faxed will not be considered.

Abaxis does not provide reimbursement for relocation expenses.

Disability Access

Abaxis is committed to providing reasonable accommodation to applicants with physical or mental disabilities. If you require a reasonable accommodation for any part of the application or hiring process you may contact HR at (510) 675-6565 or email careers@abaxis.com. (Only those calls pertaining to disability assistance will be returned)

Reasonable accommodation requests will be assessed on a case-by-case basis.

ABAXIS UTILIZES APPROVED RECRUITERS ONLY.
OUR VENDOR LIST IS CLOSED UNTIL 2015.
NO SOLICITATION PLEASE.
ABAXIS IS AN EQUAL OPPORTUNITY EMPLOYER.

Abaxis is a Federal Contractor and requests priority referrals for Veterans and Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability.

Current Open Positions - Union City, California

Sales/Marketing

Veterinary Regional Account Manager

Manufacturing/Operations

IT/Finance/HR

Customer Service/Technical Support

R&D

Current Open Positions - Olathe, Kansas

Abaxis Veterinary Reference Laboratory (AVRL)


Reagent Manufacturing Chemist 4

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Description:

  • Self-motivated, reliable, independent employee that is interested and available to work flexible shift roles as a chemist within different areas of the reagent manufacturing department.
  • Primarily be responsible for manufacturing reagents, which include formulation, dispensing, lyophilization, sorting & aliquoting according to cGMP regulations.
  • Ability to supervise and train new and existing employees to new or revised production procedures.
  • The Manufacturing Chemist will also be involved in in-process testing and process improvements. Good troubleshooting skills are needed.
  • Ability to work with cross-functional teams.
  • Detail-oriented, organized, self-directed with strong attention to detail.
  • Good communication and writing skills. Experience with writing, executing and completed validations is needed.
  • Maintain work area in compliance with GLP and cGMP
  • Follow all Safety Practices.
  • Support company goals and objectives, policies and standard operating procedures.

Requirements:

  • BS/MS Degree in Chemistry, Biochemistry or related field
  • Strong Chemistry, Biochemistry, and Assay Development Skills. Experience in R&D and Manufacturing is required.
  • 5 (MS) - 7 (BS) or more years experience in R&D & Manufacturing
  • GLP
  • cGMP training a plus

Systems Administrator

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Description:

  • Perform a wide range of system administration duties on database, application, and other servers including install, debug, maintain, upgrade, and general support.
  • Evaluate, test, and deploy all software and hardware upgrades to the server infrastructure.
  • Maintain VOIP, voice mail, and call center system
  • Build and Image Desktops/Laptops computers by using Symantec Ghost
  • Proactive monitoring of all servers, applications and services using a combination of tools to ensure high availability and SLA's.
  • Perform regular and on-demand system backups and recoveries.
  • Assist in developing, implementing, testing and maintaining server level disaster recovery plans.
  • Collect and review system data for capacity and planning purposes.
  • Interface with vendors for procurement & maintenance of all IT infrastructures.
  • Manage & troubleshoot networks, intranet & internet connectivity throughout the organization
  • Rigorously create and maintain documentation for all processes and procedures.
  • Coordinate with the rest of the IT team to meet the team objectives
  • Perform daily operations and end user support/desktop/server/application upgrades
  • Create network print queues and set up printers
  • Microsoft Outlook administration-user/group/email account creation & maintenance in Windows Active Directory/Microsoft Exchange skills are highly desired
  • Test and deploy antivirus files for server/desktop systems; Windows XP/2000, Windows 7/8
  • Deploying Microsoft monthly security patches to servers and desktops worldwide
  • Maintain and administer Active Directory groups and users;
  • Troubleshoot/upgrade/maintain hardware and corporate software applications including MS Office
  • Set up & configured servers, workstations, laptops, printers, & peripherals
  • Managed computer equipment inventory and distribution of items
  • Maintain up-to-date knowledge of emerging server tools and technologies.
  • Familiar with Track-IT or similar Help Desk software
  • Research, evaluate and recommend system technologies to support business requirements.

Requirements:

  • Degree in Computer Science, Computer Engineering, or related field preferred (relevant experience may be considered in lieu of a degree).
  • Minimum 2-3 years experience in Systems Administration
  • At least 3-5 years experience with Desktop Hardware & Networking
  • Advanced knowledge of installations, upgrades and troubleshooting of Windows Servers & Web application Servers. Experience with IIS highly desirable
  • Database administration skills including backups/restores, monitoring DB performance, running SQL scripts to monitor the system and modify tables when required. Knowledge of SQL server administration and troubleshooting highly a plus.
  • Sound technical aptitude and ability to research & solve complex issues independently.
  • Ability to maintain confidentiality with sensitive customer and internal information

Channel Marketing Manager

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Description:

  • Responsible for managing all functions of assigned accounts and programs.
  • Responsible for managing 1-3 direct inside sales representative
  • Responsible for directing Abaxis inside sales initiatives for sourcing and qualifying leads for direct sales force and executing on company's marketing and sales objectives
  • Responsible for directing distributor inside sales initiatives for sourcing and qualifying leads for direct and distributor sales force and executing on company's marketing and sales objectives
  • Responsible for training and developing distributor sales force through corporate trainings, national sales meetings, webinars etc.
  • Develop incentive programs for distributors to increase Abaxis' instrument and consumable sales
  • Develop distributor focused sales tools to help increase sales of the Abaxis product line
  • Responsible for managing and developing online distributor portal
  • Develop Marketing opportunities and plans, implement sales plans and manage accounts to meet company objectives and sales goals for assigned territory.
  • Develop and maintain relationships with high level contacts within territories
  • Create and present sales presentations to high level contacts
  • Gather and analyze sales data to evaluate success of programs.
  • Responsible for development of custom catalogs and marketing materials for assigned programs for distribution
  • Responsible for distributor websites for assigned programs and creating email advertisements for each program
  • Strong communication and organization skills with the ability to manage multiple priorities.
  • Travels approximately 40%
  • Computer aptitude, proficient in Excel, Word, PowerPoint, CS4 or other graphic design software.

Requirements:

  • BS/BA or equivalent in animal health or marketing
  • 10-15 years previous medical device and/or animal health marketing experience
  • Experience working in a collaborative department
  • Strong personal organization skills and the ability to prioritize multitask and manage priority shifts in a rapidly changing business environment.
  • Requires the ability to think and act independently.
  • Diplomacy and confidentiality are essential.
  • Proactive and self-motivated.
  • Excellent organizational and communication skills, very detail oriented.
  • Deep knowledge and understanding of Marketing Concepts and Practices.
  • Excellent written and oral communication skills.
  • Demonstrates teamwork and interpersonal skills.
  • Superior computer skills: Microsoft, Access, Excel, Word and Outlook.
  • High level of energy to work in a fast paced, intense and time sensitive environment.
  • Strong ability to multi-task and work independently.

Production Data Entry Clerk

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Description:

  • Enter daily production numbers into spreadsheets and data bases for production tracking
  • Work with production line leads & supervisors to collect pertinent information
  • Compile data and produce reports as needed
  • Review production Batch Records for accuracy
  • Draw blood from volunteers on an as needed basis to support company testing activities

Requirements:

  • High School Diploma or equivalent
  • Certified Phlebotomy Technician 1 (CPT-1)
  • National Certified Phlebotomy Technician (NCPT)
  • Experience in Data Entry
  • GDP - Good Documentation Practices experience
  • Proficiency with MS Windows and Office
  • Intermediate or advanced level experience in MS Excel
  • Must have high accuracy and speed in data entry work
  • Must have excellent filing and organizational skills
  • Must work well with others and demonstrate a customer service attitude
  • Must be able to self prioritize to keep up with daily and weekly duties
  • Up to date phlebotomy certifications
  • Ability to work productively with minimal supervision

Engineering Technician

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Description:

  • Provide engineering support to Instrument Manufacturing and Repair.
  • Work with engineering to develop test fixtures and procedures for Instrument MFG and repair.
  • Collect, organize and report data for line studies or other engineering activities.
  • Support IQ, OQ, PQ requirements for production equipment.
  • Support Continuous Improvement activities for Instrument Manufacturing.
  • Train technicians on new circuitry and work to create troubleshooting guides.
  • Work with engineering and or manufacturing to maintain custom test fixtures.
  • Other duties as assigned.

Requirements:

  • BSEE
  • A/S degree with 5 or more years of related experience
  • Knowledge of microprocessors, digital and analog circuits
  • Electromechanical assembly/disassembly
  • Ability to read and understand assembly drawings and schematics
  • Experience with Microsoft Excel (VBA programming a plus)
  • Experience with building/maintaining Microsoft ACCESS databases
  • Follow FDA, company and industry standards for medical device manufacturing
  • Work well with engineers, technicians, assemblers and management

Anatomic Pathologist

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Description:

  • Providing clients with diagnostic evaluation and consultation in the area of anatomic pathology/histopathology, including both microscopic and gross evaluation of surgical biopsy specimens.
  • Consulting with clients regarding interpretation of pathology reports and responding to client inquires.
  • Consulting with and assisting other pathologists on difficult cases or when his/her expertise is of relevance.
  • Maintaining proficiency and developing skills by attending continuing education meetings.
  • Meet caseload and turnaround time expectations and be accessible for client consults during regular working hours.
  • Provide leadership and direction to laboratory technicians.

Qualifications (education/skills/experience):

  • DVM or equivalent degree
  • Minimum of 3 years of residency training in anatomic pathology
  • Board certification or eligibility by the American College of Veterinary Pathologists (or equivalent certifying organization)
  • Experience within a diagnostic laboratory is preferred

Programmer Analyst 2

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Description:

  • Provide enterprise support and implementation of Dynamics CRM, BI/DW, and Web applications related solutions.
  • The Programmer Analyst is responsible for transforming business processes into system solutions, preparing system requirements, performing complex system configurations to match business requirements, providing application training and facilitating communication with users.
  • Must be able to analyze current business processes and identify and implement streamlined, efficient application solutions.
  • The Programmer Analyst will be very hands-on not only in the strategic direction setting but also in effective project management and solutions delivery.

Requirements

  • BS Degree in computer / engineering or equivalent experience
  • 5-10 years hands-on experience developing applications and information capabilities.
  • At least 5 years of IT industry experience including Project Management, Analysis, Design, Development, Testing and Implementation of system solutions in CRM, ERP, Web, and Client-Server environments.
  • Strong technical and Functional skills in the CRM /Web/BI environment
  • Must have Dynamics CRM 2011 development and customization experience.
  • Understanding of database concepts and data management (RDBMS) and SQL Server 2008/2012.
  • Proven accomplishments in full life cycle business solutions management.
  • Fully versed in the architectural concepts of the internet, middleware, infrastructure, network, security and data center activities.
  • Working knowledge of web services, application plug-ins, and API.
  • Exceptional communicator, both verbally and written.
  • Experience with integrating enterprise systems using integration tools (EII, EDI, ETL or others). Possess a solid understanding of Dynamics CRM interfaces.
  • Experience working with .Net, C#, Java, Javascript, HTML, DHTML, XML, CSS, SQL, Powershell and other Web tools
  • Sharepoint related programming & implementation skills a plus
  • Epicor ERP development experience is a definite plus

Diagnostic System Specialist

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Description:

  • Diagnostic System Specialist are required to work in the field calling on customers and prospects no less than four full days per week if not at a sales meeting or convention. One day a week is often set aside for administrative duties, see below.
  • Diagnostic Sales Specialist are responsible for working with the three RAM's to insure the scheduling of instrument demonstrations, customer presentations and general phone follow-up. The Diagnostic System Specialist is responsible for working with RAM's with quotations, proposals, introductory and follow-up correspondence. Required also are monthly reports, weekly expense reports, weekly lead follow-up reports and other activity as deemed necessary and required from supervisor from time to time. Daily use of the Abaxis Customer Relationship Management system is a job requirement, recording daily activity into the company database.
  • The Diagnostic System Specialist will interact with associates in sales administration, customer service and technical support using established procedures to avoid miscommunication.
  • The three RAM/TAMs that support the Diagnostic System Specialist will be assigned a veterinarian (PSR) from the Professional Services team. The PSR will travel alongside the RAM's at least one quarterly with a planned agenda consisting of presentations and demonstrations at Universities, Veterinary Technician Schools, luminaries, key opinion leaders, major accounts and accounts at risk.
  • The DSS is routinely required to attend sales meetings and conventions, typically requiring 2-4 nights travel per quarter.
  • Must be able to partner with / work alongside distribution and prospect / work independently as applicable on a day to day basis.
  • Is responsible for any or all distribution field sales representatives in the region having a basic understanding of Abaxis products (instruments and consumables), being trained to where they can schedule Abaxis appointments for new business or customer presentations, and are current with all sales programs, promotions and marketing campaigns. Most importantly, they are trained by the Diagnostic System Specialist to maintain 100% satisfaction and retention; increase rapid test, cartridge, rotor and reagent pack utilization and communicate accounts at risk to the DSS for immediate intervention.
  • Team effectiveness is required as it pertains to Abaxis internal and external support; ASM, RAM co-workers. DSS co-workers, HR, accounting, customer & technical service, sales administration, sales and marketing management.
  • Employees must be legally eligible to work in the US, have reliable transportation.
  • Basic computer skills, including PowerPoint and Excel, are required.
  • Pass a background investigation including driving records.
  • Overnight travel is required, typically eight to ten nights per month.
  • Strong ability to multi-task and work independently.

Requirements:

  • Minimum of a Bachelors degree: preferably with a science or business emphasis preferred.
  • Minimum of 4 years of experience in instrument sales is required, preferably medical, scientific, or in the healthcare field.

Customer Service Coordinator

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Description:

  • Responsible for taking overflow calls from the customer service queue.
  • Must satisfactory address order inquiries.
  • Resolve customer issues in a timely manner.
  • Document all contact information in the current customer management database.
  • Data entry required in documenting orders, inbound & outbound calls.
  • Responsible for order entry procedure.
  • No Supervisory responsibilities required.
  • A proven ability to communicate effectively.
  • Work comfortably in a highly-matrixed corporate environment.
  • The ability to manage workloads and prioritize requests to meet deadlines.
  • Creative problem solving, negotiation, and interpersonal skills.
  • The ability to work independently and with minimum direction.
  • Possess reliable transportation.
  • Excellent telephone manner.
  • Team player.

Qualifications (education/skills/experience):

  • Minimum of a high school diploma or equivalent.
  • Basic computer skills (ie. Microsoft Office, Excel, Adobe)
  • Minimum 2 years of experience in customer service.

A/P Specialist

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Description:

  • Process high volume PO and non-PO related vendor invoices in Epicor.
  • Ensure all invoices are coded to the correct GL accounts and cost centers and appropriately approved.
  • Interact professionally, collaboratively but persistently, with management and other departments for invoice dispute resolution, obtaining approvals, and voucher processing.
  • Answer vendor inquiries and interact with vendors regarding issues relating to invoices.
  • Perform month-end accruals for assigned vendors
  • Reconcile vendor statements and work with buyers to resolve discrepancies.
  • Process check requests and wire transfers for AP payments.
  • Book accruals for month end close and ensure all costs have been booked in the correct period.
  • Assist with quarterly and year end audits for questions relating to AP.
  • Comply with and promote corporate policies, procedures and ensure proper internal controls are being followed.
  • Special projects and other duties as assigned.

Requirements:

  • Bachelor Degree in Accounting
  • 0-2 year experience of Accounts Payable processing.
  • Accounting courses and knowledge of accounting methods (GAAP)
  • Able to work independently with little instruction in a highly organized manner.
  • Excellent computer skills, including fluency in Excel and Word..
  • Ability to process high volume invoices in a month with high accuracy.
  • Detail-oriented and accuracy in reports generated with excellent follow-up/tracking skills
  • Must have excellent communication skills and writing skills
  • Proactive and timely problem solver.
  • Excellent verbal and written communication skills
  • Ability to interact effectively with internal employees as well as external vendors

Veterinary Regional Account Manager

Primary Duty

Generate sales by calling on existing customers, sales leads and all potential animal health or research opportunities in assigned region and providing ongoing customer education and support.

Essential Job Functions

Essential job functions include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Develop and maintain thorough understanding of Abaxis' products and service.
  • Travel to offices of existing and prospective customers, with a target of 3-4 existing customers and 3-4 new business opportunities per day. (Extensive driving required as well as periodic overnight travel (approximately at 4-8 nights per month, depending on territory).
  • Document all customer and prospect interactions via Abaxis' online system (currently Salesforce.com)
  • Transport Abaxis equipment to customer and prospective customer locations.
  • Lift, set-up and demonstrate Abaxis equipment and features.
  • Clearly explain uses and benefits of Abaxis' products and services; answer questions; effectively communicate Abaxis' "value proposition".
  • Secure purchase orders for Abaxis products and services.
  • Provide ongoing customer support, including assisting customers (in person and over the phone and via email) with product, technical or service concerns, making periodic customer courtesy calls, keeping clients informed of new products and services (including possible updates to existing instrumentation), and interfacing as needed with Abaxis sales, accounting and technical staff to ensure customer questions and needs are timely addressed.
  • Generate new business and new business leads, including by placing Abaxis instruments in competitor's accounts, academia and research settings and gathering referrals from existing customers.
  • Support Abaxis' billing and collection efforts.

Minimum Qualifications:

  • Minimum of an Associates degree (Bachelors degree preferred); preferably with a science or business emphasis.
  • Minimum of 2 years of demonstrated sales experience, or relevant technical/clinical experience, preferably in the medical, scientific, or healthcare industry.
  • Good oral & written communication skills
  • Good active listening ability
  • Basic computer skills: word processing, spreadsheets
  • Valid DL, clean driving record, auto insurance
  • Ability to travel
  • Ability to safely lift and move 60 lbs

Locations:


Chief Pathologist

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Description:

  • Manage the day to day operations of the anatomic pathology department including managing all pathologists and histology techs, scheduling staff, recruiting, hiring and training additional staff.
  • Providing clients with diagnostic evaluation and consultation in the area of anatomic pathology/histopathology, including both microscopic and gross evaluation of surgical biopsy specimens.
  • Consulting with clients regarding interpretation of pathology reports and responding to client inquiries.
  • Consulting with and assisting other pathologists, both internal and external, on difficult cases or when his/her expertise is of relevance.
  • Maintaining proficiency and developing skills by attending continuing education meetings for all staff.
  • Meet caseload and turnaround time expectations and be accessible for client consults during regular working hours.
  • Provide leadership and direction to the department.

QUALIFICATIONS (Education/Skills/Experience)

  • This position requires an individual with a DVM or equivalent degree
  • Minimum of 3 years of residency training in anatomic pathology, and board certification by the American College of Veterinary Pathologists (or equivalent certifying organization).
  • Minimum 5 years experience in a veterinary clinical laboratory preferably managing the department or other management experience.

Instrument Manufacturing System Engineer

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Description:

  • Interface closely with R&D Instrument Engineering. Understand critical process parameters for Software, Hardware, Algorithms and Instrument Sub-Assemblies. Ensure ongoing product & process improvements meet quality, and production goals.
  • Provide cross-functional leadership to complete critical production projects.
  • Ability to design processes, evaluate results and drive solutions to improve the processes.
  • Works closely with production, R&D, Quality and support teams as required.
  • Develop and support new manufacturing processes.
  • Prepare procedures, reports, and plans.
  • Analyze system requirements, capacity, and manage project costs.
  • Drive continuous improvement in labor costs through waste reduction, production efficiency, and operations improvements.
  • Ideal candidate has a strong electronics background with a keen desire to learn and understand all aspects of how our instrument functions and is manufactured.
  • Demonstrate time management & leadership skills
  • Ability to multi-task, set priorities and meet strict deadlines.
  • Using logic and reasoning to offer solutions to problems.
  • Proficiency with computer software programs (Microsoft products, JMP).
  • Experience with Manufacturing processes and methods, tools and concepts.
  • Strong organizational and communication skills. An approachable personality that works well with other functional areas.
  • Mentor others in new processes and procedures.

Requirements:

  • BSc in Electrical Engineering or other relevant scientific discipline
  • 3+ years in Engineering or related Engineering work

Programmer Analyst 2 (ERP)

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Description

  • Provide enterprise support and implementation of Epicor ERP, EDI, BI/DW, and Web applications related solutions.
  • The Programmer Analyst is responsible for transforming business processes into system solutions, preparing system requirements, performing complex system configurations to match business requirements, providing application training and facilitating communication with users.
  • Must be able to analyze current business processes and identify and implement streamlined, efficient application solutions.
  • The Programmer Analyst will be very hands-on not only in the strategic direction setting but also in effective project management and solutions delivery.

Requirements

  • BS Degree in computer / engineering or equivalent experience
  • 5-10 years hands-on experience developing applications and information capabilities. At least 5 years of IT industry experience including Project Management, Analysis, Design, Development, Testing and Implementation of system solutions in ERP, EDI, BI/DW, SQL, Web, and Client-Server environments.
  • Strong technical and Functional skills in the ERP /Web/BI environment
  • Must have ERP development and customization experience. Epicor
  • Understanding of database concepts and data management (RDBMS) and SQL Server 2008/2012.
  • Proven accomplishments in full life cycle business solutions management.
  • Fully versed in the architectural concepts of the internet, middleware, infrastructure, network, security and data center activities.
  • Working knowledge of web services, application plug-ins, and API.
  • Exceptional communicator, both verbally and written.
  • Experience with integrating enterprise systems using integration tools (EII, EDI, ETL or others). Possess a solid understanding of ERP interfaces.
  • Experience working with .Net, C#, Java, Javascript, HTML, DHTML, XML, CSS, SQL, Powershell and other Web tools
  • Sharepoint related programming & implementation skills a plus
  • Epicor ERP development experience is a definite plus

Customer Service and Inside Sales Rep

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The Customer Service/Inside Sales Representative plays a vital role in the overall welfare of the company. Abaxis relies on the customer service team coupled with our distribution partners and the field sales team to contact customers on a regular basis. This goal is achieved through periodic and scheduled outbound calls from Abaxis to current customers to discuss their needs, providing technical resources, promoting new products, gathering referrals, and general customer courtesy calls. They are the customer advocate and will garner all and any resources internally or externally to assure satisfaction and retention. Customers in their assigned area will be contacted on a rotating basis to discuss current promotions and new products. Order entry and contact / database management are essential responsibilities.

The Customer Service Representative is responsible for working in conjunction with the efforts of Regional Account Managers, and Area Sales Managers, calling into existing customer sites for new commercial laboratory business and supporting the RAM when and where new instrument placements can be realized or our consumable testing business can be expanded.

Description:

  • Assist customers and strategic marketing partners by providing information in the areas of product performance, technical applications, and product availability.
  • Assist customers through our commercial laboratory services (AVRL) process including but not limited to; new in-service follow ups, service support, assuring overall satisfaction.
  • Must satisfactorily address product or laboratory service inquiries and resolve customer issues in a timely manner.
  • Up sell Abaxis products including instruments, contractual pricing agreements, new products, existing test profiles, and commercial laboratory services to current customers to optimize revenue opportunity.
  • Convert clinics in the designated geography from their current commercial laboratory service to AVRL by presenting advantages, features and clinic benefits.
  • Gain agreement for exclusive use of AVRL, transition the clinic from their prior laboratory service to AVRL, maintain this level of AVRL business in the clinic, and use those referrals to further AVRL revenue with other clinic prospects.
  • Establish relationships with end user accounts to assess satisfaction with current Abaxis products and define future needs.
  • Contact existing customers on a quarterly basis to identify inactive accounts, assess requirements to reactivate these accounts.
  • Must identify opportunities for their sales team members for analyzer placements and consumable growth.
  • Document all contact information in the current customer management system.
  • Data entry required in documenting orders, inbound & outbound calls.

Additional Skills:

  • Excellent telephone manner, communicate effectively, good active listening ability
  • Basic computer skills (ie. Microsoft Office, Data Entry)
  • Occasional overnight travel is required for training, seminars, tradeshows and customer visits, generally two to four nights per trip, two to three times per year

Qualifications:

  • BS degree in Medical Technology, Animal Health, Biotechnology, or relevant experience.
  • Completed coursework across various subjects related to the clinical laboratory sciences, such as biological icrobiology, organic chemistry, biochemistry, mathematics.
  • Licensed Medical Technologist, Medical Laboratory Technician, Veterinary Technician or relevant experience.
  • Excellent telephone manner- communicates effectively, good active listening ability.
  • Basic computer skills.
  • Occasional overnight travel is required for onsite visits to customers, training, seminars, and tradeshows.
  • Employees must be legally eligible to work in the US and have reliable transportation.
  • Pass a background investigation.

Technical Support Representative

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Description:

The Technical Support Representative will provide telephone support to veterinary clinics, research facilities, veterinary academic settings, end users, and distribution partners in the areas of chemistry, hematology, coagulation, rapid diagnostics, and instrumentation. They must satisfactorily address product complaints, resolve customer issues in a timely manner, and be able document complaint in complaint handling database. By addressing and resolving complaints with end user accounts they can maintain satisfaction with current products

Duties:

  • Handle high volume of incoming technical support calls from Abaxis veterinary business customers and field sales reps while accurately documenting the details of each call in a contact database. Follow up with customers as needed.
  • Trouble shoot, document, place orders, and process product failures according to procedures
  • Work cooperatively with Product Specialists, Product Managers, and distribution partners to identify root cause of problem.
  • Identify trends in customer satisfaction or dissatisfaction and escalate as appropriate.
  • Educate customers about methodology, features and benefits, and technical application to improve product performance and customer satisfaction.
  • Initiate follow up calls for installation survey, product notification, and software updates.
  • Monitor call volume via Contact Client Center; manage tasks and projects while providing optimal phone coverage
  • Contribute positively to a team environment and provide backup coverage when necessary, including 24/7 on-call support.
  • Prepare and review product support information.
  • Participate on product development or marketing teams to provide the voice of the customer.
  • Occasionally travel to customer sites to provide support, installation, and training.
  • Occasionally attend tradeshows and conventions.
  • Adhere to schedule.
  • Present a professional image at all times.
  • Perform other duties as assigned.

Requirements:

  • An equivalent combination or education, training, and experience will be considered
  • Minimum of Associate Degree, preference given to Science
  • B.S. Degree in Scientific Field preferred
  • Experience in veterinary technology, laboratory technology, medical/nursing field preferred
  • Excellent telephone manner
  • Basic computer skills (ie. Microsoft Office, Data Entry)
  • Team player
  • Occasional overnight travel is required for training, seminars, tradeshows and customer visits
  • Required overtime for weekend shift coverage, holiday coverage, and/or night shift coverage

Medical Technical Specialist

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Description:

  • Handle high volume of incoming technical support calls from Abaxis medical business customers and field sales reps while accurately documenting the details of each call in a contact database.
  • Positively contributes to a team environment and provide backup coverage when necessary.
  • Defines study protocols and manages the process for validation and correlation studies.
  • Supports customer evaluations and provides data analysis, interpretation of results and presents study summaries with supporting conclusions to laboratory personnel at different levels and physicians in conjunction w/Abaxis clinical and regulatory consultants.
  • Provides JCAHO/CMS-CLIA/COLA regulatory support to customers.
  • Participates and sometimes facilitates product QA/Regulatory, R&D team meetings to provide the voice of the customer.
  • May be called on to travel to customer sites to provide support, installation, and training, or attend tradeshows and conventions.
  • Performs other related duties and assignments as required.

Requirements:

  • Bachelor's degree in the Sciences, clinical chemistry laboratory technology preferred.
  • Minimum one year experience working in a clinical or laboratory setting.
  • Background working in a medical technical support position is a plus.
  • Requires knowledge of medical laboratory products and instrumentation
  • Must have effective interpersonal and problem solving skills
  • Exceptional listening, oral and written communication skills
  • Requires ability to effectively create and deliver training presentations for sales reps, customers, and distributors.
  • Must have computer skill sets including Microsoft Office/CRM

Senior Process Engineer

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Description:

  • Responsible for product & process development and validations supporting introduction of new products, components and manufacturing processes for Abaxis rotor, lateral flow, instrument, and product development efforts.
  • Develops and executes validation plans, process risk assessments; documents all results in approved summary reports.
  • Project Management: Capably leads dynamic cross-functional project teams, effectively negotiating technical and project issues, using influence, credibility and personal example to sustain team focus; displays consistently positive attitude; treats all with respect and professionalism.
  • Analyzes project proposals to identify significant opportunities for cost reduction, productivity improvements, and quality improvements.
  • Demonstrates leadership through mentoring of junior staff.
  • Performs all duties in conformance with applicable Quality and Regulatory requirements, including internal policies and procedures, as well as working knowledge of FDA and ISO requirements.

Requirements:

  • B.S. Engineering or Biology/Biochemistry
  • 10+ years experience in high-volume production of diagnostic devices
  • Highly motivated self-starter; strong work ethic; completes assignments efficiently and independently; drives to key results.
  • Able to accept and produce timely results on multiple concurrent projects of significant complexity; responsive to business needs; excellent time/priority management skills; able to adapt nimbly to changes in priority.
  • Methodical, detail-oriented, technically sound, quality-focused; applies appropriate statistical methods to analyze complex situations and communicate key information effectively to others; data-driven, solutions-oriented decision maker.
  • Excellent communication skills, both written and in presentations; communicates ideas, information, and recommendations clearly and effectively

QA Manager

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This position is responsible for ensuring that Abaxis’ Quality System is established and maintained in compliance with applicable regulations (FDA, ISO, USDA, etc.); ensuring CAPAs are well documented and managed effectively to ensure timely closure; performing and managing supplier and internal audit programs; supporting with the facilitation third party audits (including engagement in tasks related to FDA readiness); and managing the Document Control, Complaint Handling, and Training programs.

It is extremely important that the incumbent demonstrates an appropriate level of responsiveness to identified issues. Must demonstrate timely turnaround time for corrective/preventive actions, DCOs, and other quality system documents and records.

Description:

  • Work effectively with CAPA Process Owners to determine root cause(s), formulate suitable corrective and preventive actions, determine appropriate effectiveness checks, and escalating issues to CAPAs if appropriate, and facilitate CAPAs to ensure that they are adequately documented and closed in a timely manner. Hold periodic meeting with CAPA committee, generate reports and metrics, and proactively keep senior RA/QA management abreast of emerging trends.
  • Support with the development of the Internal Audit Schedules, and ensure in-depth audits are conducted in accordance with approved schedules. Ensure audit reports generated are timely, and responses received are timely and adequate. Verify closure to corrective/preventive nd maintain files in current status.
  • Ensure that Internal audit files are maintained in current status and internal audit findings are closed after appropriate effectiveness checks.
  • Oversee the company’s Training Program to ensure that training requirements for all employees are documented.
  • Provide/Develop GMP Trainings as necessary.
  • Manage the Complaint Handling function, ensuring that complaints are processed in a uniform and timely manner.
  • Monitor, trend and analyze results from all sources of corrective/preventive action, and submit for Management Review to Management Representative on a periodic basis. Open CAPAs as necessary.
    • Write, facilitate the development of, and approve Quality System documents to ensure compliance with applicable regulations, while incorporating industry best practices.
    • Review, approve and effectively close Deviation Reports.
    • Ensure compliance with applicable regulatory requirements for Document Control (including documents of external origin). Effectively implement industry best practices for paper and electronic systems.
    • Maintain all Quality records at Abaxis in a highly organized manner such that they readily retrievable for reference and review.
    • Maintain current and in-depth knowledge of FDA and applicable international policies and regulations that may affect the company's products and customers.
    • Participate in Quality System improvement initiatives, as assigned.

Additional Skills:

  • Hands on experience with successfully implementing electronic Quality System(s).
  • Strong attention to details.
  • Management: Empower and enable staff to perform optimally. Ability to lead and facilitate projects to conclusion.
  • Sense of Urgency: Demonstrate appropriate sense of urgency with regards to responsiveness with addressing any high risk compliance issues, and manage compliance risk proactively.
  • Collaboration: Be able to work effectively across functional groups and various levels within the organization to achieve positive results.
  • Judgment: Exhibit sound and accurate judgment; providing reasoning for decisions.
  • Communication: Demonstrate active listening through full attention. Read analyses and reports, interpret technical procedures and government regulations, write reports, business correspondence and procedures. Disseminate knowledge and information on regulations utilizing appropriate media with strong verbal, non-verbal and written skills.
  • Planning/Organizing: Prioritize and plan work activities; using time efficiently; plan for additional resources; set goals and objectives; organize and schedule tasks for direct reports and develop realistic action plans. Demonstrate ability to multi-task keeping company objectives and compliance risk in mind.
  • Problem Solving: Demonstrate solid analytical skills to define problems, compile data, establish facts, and draw valid conclusions. Identify and resolve problems in a timely manner; uses reason even when dealing with difficult or emotional topics. Must be resourceful.
  • Dependability: Take ownership and responsibility for assigned actions. Complete tasks on time to keep commitments, or notify appropriate person(s) with an alternative plan.
  • Adaptability: Adapt to changes in the work environment, and demonstrate flexibility.
  • Professional Behavior: Treat people with respect, work with integrity and uphold company values. Maintain professional behavior under all circumstances including in very difficult situations.
  • Computer: Working knowledge and experience in basic computer programs such as Microsoft Word, PowerPoint, Visio, Excel, Outlook and Microsoft Project.

Requirements:

  • BS in Engineering, Chemistry, or other relevant scientific discipline or relevant experience.
  • SixSigma/Lean Manufacturing training and experience highly desirable.
  • Lead Assessor certification preferred.
  • Ten plus years’ experience in a senior compliance role in IVD/medical device companies.

Equipment Engineer

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Description:

  • Manufacturing line support for automation equipment performing required repairs, adjustments, and maintenance required to keep equipment and employees safe, while ensuring equipment is brought back online in a timely manner
  • Responsive to production personnel with emphasis on customer satisfaction
  • Perform scheduled preventative maintenance on automated manufacturing equipment at scheduled intervals
  • Stock parts and supplies required to keep equipment continuously running and minimize down time
  • Project Management / Leadership for smaller projects. Typically less than $50k
  • Install new automation equipment and upgrade existing equipment including fabrication, assembly, programming, and testing to support increasing volumes or to eliminate causes of failure or downtime
  • Create and perform validations per Abaxis’ Standard Operating Procedures. (Installation and Operation Qualifications)
  • Create and/or revise preventative maintenance procedures as required to ensure effectiveness of content
  • Additional special projects time to time assigned by the department Manager

Responsibilities:

  • Mechanical Engineering Degree is desirable. Mechanical Designer with knowledge of automation design will also be considered
  • 5 years of experience with automated systems or applicable engineering degree or technical training.
  • Fabrication,, wiring, electrical troubleshooting, PLC programming familiarity and Debug and Trouble Shooting, computer controlled pneumatics, electronics debug and trouble shooting, mechanical design, SolidWorks or AutoCad experience
  • Proficient computer skills including Excel, Word, MS Visio, Crystal reports, AutoCad/SolidWorks or similar software
  • Strong English writing and communication skills
  • Fast learner with excellent organization and multitasking skills
  • Design small scale devices (Mechanically) to improve existing systems to improve process
  • Knowledge of Automation Equipment and devices (sensors, valves, index dials, servo and DC motors, etc….)
  • Familiar with PLC and Visual Basic is a plus
  • Familiarity with documentation such as writing procedures for validation of implemented or revised devices IQ, OQ, and PQ is highly desirable
  • Previously worked under a stereo microscope is a plus
  • Minimal Travel required

Assemblers - 1st, 2nd and 3rd Shift

Temporary Assembler positions with possible conversion to regular employment. Starting rate $11 per hour: to be trained on day or swing shift.

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Responsibilities:

  • Assembly, inspection, and packaging of plastic chemistry analysis discs in a clean room environment
  • Material handling, machine loading and unloading
  • Reliable inspection of small attributes using magnification ring lamp at a fast pace
  • Ability to maintain a record of the assembly process, progress and problems
  • Provide a feedback to leads or supervisor when a deviation from accepted practice or safety issues are recognized

Requirements:

  • Pass basic inspection skills during the interview process and maintain inspection reliability throughout the duration of employment
  • Ability to work at a fast pace and perform a variety of functions
  • Ability to frequently lift 10 lbs, occasionally 50 lbs with reasonable accommodation
  • Availability to work any shift assigned - Day or Swing, and occasional Saturdays
  • High School diploma or equivalent; read, write and communicate clearly in English to carefully and consistently follow procedures
  • Dependable attendance
  • Team-work, cooperation with leadership, and a positive attitude
  • Drug-free (Drug screen is performed during interview process)

Rotor QC Technician 1 - 3rd shift

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Description:

  • Test rotors on instruments according to procedure
  • Perform packaging inspection according to procedure
  • Perform final inspection according to procedure
  • Process and save data using PC computer and related software
  • Report failures or defects to supervisor immediately
  • Flexibility in schedule (able to work any shift, postpone breaks or lunch until line is back to normal)
  • Able to complete small projects with minimal supervision

Requirements:

  • Attention to details and numbers
  • Excellent bead inspection skills with current bead inspection certification or previous QC inspection experience in a fast pace environment
  • Strong communication and organization skills
  • Self-motivated and team player
  • Experience with MS Excel and use of PC in MS Windows environment

Production Mechanic

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Description:

  • Install new automation equipment and upgrade existing equipment including assembly and repair to support increasing volumes or to eliminate causes of failure or downtime
  • Perform adjustments, repairs, and preventative maintenances, necessary to keep equipment and employees safe, and to insure reliable product performance
  • Stock parts and supplies to keep equipment always running (as required)
  • Be responsive to production personnel as customers
  • Be available to work first or second shift
  • Strong understanding of mechanical repair and maintenance of automated equipment

Requirements:

  • BS in Mechanical Engineering or technical training or
  • 3 to 5 years of experience with maintenance of automated systems
  • Wiring, electrical and mechanical troubleshooting of computer controlled pneumatics, electronics and mechanical

Material Handler 1

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Performs a variety of manual and clerical duties relating to warehousing. Could perform duties in shipping, receiving or stores. Duties could include inspecting, storing , issuing and delivering a variety of materials and equipment and supplies.

Description:

  • Counts, weighs or measures incoming or outgoing items to compare identifying information and verify against bills of lading, invoices, orders or other records; examines incoming shipments for damage or shortages and documents findings.
  • Prepares material for shipment according to procedure and processes on shipping computer
  • Assembles appropriate containers and inserts material into container using spacers, fillers or other protective materials, bind container closed using appropriate method; marks container with identifying information or end user information.
  • Assists in loading and unloading trucks
  • Distributes or delivers incoming items to appropriate department or stockroom
  • Operates material handling equipment such as pallet jacks, hand trucks, forklifts, dollies and other related equipment
  • Participates in routine cycle counting
  • Tags new stock with part numbers and/or other identifying elements
  • Signs for incoming shipments received
  • Fills orders and issues material and supplies per request; documents transaction according to established procedure
  • Utilizes computerized or automated systems to accomplish tasks
  • May be required to lift up to 50lbs.

Requirements:

  • High School Diploma or equivalent
  • Good basic Math and English Skills

Medical Technologist

Part Time, Day Shift, Saturdays required (Multiple Positions)

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Description:

  • Perform assigned laboratory tests following the corresponding Standard Operating Procedure (SOP)
  • Accurately report results of tests performed
  • Comply with all relevant Quality Control (QC) requirements
  • Assist with kit and reagent inventory management
  • Assist with receipt, preparation, and storage of samples as needed
  • Function as a resource for Laboratory Assistants, Laboratory Technicians, Customer Care, and other Technologists
  • Take measures to maintain sample identity and integrity throughout all processes
  • Work effectively with others as a team to provide quality service and to maintain a positive work environment
  • Provide timely, concise, and detailed communication of all required information and documentation regarding laboratory operations to Management
  • Comply with all instrument & equipment maintenance Standard Operating Protocols and laboratory policies and procedures
  • Maintain clean and well-ordered work area(s).
  • Comply with all laboratory safety guidelines governing working safely with biohazard and chemical hazards as summarized in the Laboratory Safety Manual, and as described in documents referenced in support of the manual.
  • Complete other tasks, perform other duties, and comply with management direction(s) as may be reasonably assigned or issued for successful laboratory operations

Requirements

  • Hold a degree in medical technology or a 4-year degree in one of the basic sciences (chemistry, biology, biochemistry, physics, etc.)
  • Relevant previous experience working in a laboratory performing routine testing in chemistry or hematology (at least 3 years) or ASCP certification.
  • Knowledge of Advia 2120i, Stago STA Compact, IRICELL, Siemens Immulite 2000, cobas chemistry analyzers, and experience with manual differentials helpful.
  • Basic computer skills: spreadsheets, Microsoft word, etc.
  • Ability to multitask effectively and prioritize tasks in a stressful environment
  • Ability to read, understand, and follow instructions in English
  • Ability to effectively communicate in English, both verbally and in writing
  • Must be able to:
    • use hands and arms repetitively
    • sit or stand for extended periods
    • be able to read handwritten forms and notes, small printed labels, and information on a computer screen accurately with reasonable accommodation
    • work for limited time periods in 2-8°C sample storage area
    • occasionally move items up to 50lbs in weight
    • squat or kneel to access items stored on lower shelves or access items on shelves above eye level
  • Some positions may require the ability to accurately identify color
  • Must be willing to work in indoor areas with fluctuating ambient temperatures
  • Work includes handling of potentially biohazardous materials, potentially harmful chemicals, and may include exposure to unpleasant and noxious fumes and odors
  • Some overtime, weekends, and holidays may be required to meet client needs

Application Software Engineer

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Description:

  • Help create and review requirements specifications to ensure they are relevant, correct, unambiguous and verifiable.
  • Participate in risk assessment/management activities related to software development.
  • Develop and revise desktop applications in Visual Studio.
  • Maintain/Migrate legacy applications in older deployment systems such as Visual Studio 6 and Borland C Builder.
  • Support V&V tasks on Medical Device Software, Quality System Software and Software used with or installed in Production Equipment.

Requirements

  • 4+ years in Software Development
  • Experience throughout the complete Software Life Cycle.
  • Working within a regulated environment with IVD, FDA and CE experience a plus.
  • Think proactively and demonstrate a strong attention to detail.
  • Excellent skills in the use of Microsoft Word, Visio and Excel.
  • Excellent English verbal and written communication skills required. Must be able to generate organized, clean, useful documentation according to FDA, company and industry standards.
  • Ability to work independently with minimum supervision.
  • Work on multiple projects simultaneously and adjust to changing priorities.
  • Interface with diverse personalities in a technical, multidiscipline setting.
  • Familiarity with chemistry or clinical chemistry a plus.
  • Windows applications in Visual Studio .NET 2008/2010/2012 (.NET framework up to and including 4.0)
  • Access/SQL Server
  • Team Foundation Server
  • Multi-threaded serial port programming
  • Excel automation
  • SSIS, SSRS a plus
  • One plus years experience in HTML5, CSS3, Javascript, JQuery a huge plus
  • Language Experience in a Work Environment: C#, Visual Basic, ASP.NET, C++, VBA, XML, WPF

PLEASE NOTE: Our approved vendor list of recruiters has been locked down and new recruiters will not be considered until 2015.